Claimed

Dell India Complaints & Reviews

1.3
Last updated Apr 9, 2024
Complaints 3043
Resolved
773
Unresolved
2270
Quick Links
Statistics
Share
Contacts

File a complaint to Dell India

Having problems with Dell India?

File a complaint and get it resolved by Dell India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Dell India
Customer Service Contacts

Dell India Phone Numbers

Toll free
1800 425 4026
213
160
1800 425 8045
85
83
Phone
+91 80 2506 8026
80
120

Dell India Website

Dell India Head Office Address

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India
560071

Dell India reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rangarajan Kannan
from Bengaluru, Karnataka
Report
Copy

Laptop battery replacement in warranty period

I have purchased the dell battery in mysore in august 22, 2016 for the model dell precision m4600.. After four months of purchase, the battery is not working. As the warranty period is one year from the date of purchase, i need to replace the same with a good one.

Presently i reside in pondicherry. Can we change the battery in the pondicherry showroom. If so what is the procedure

Attaching the invoice and other...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ansh auto mobile
from Gharaunda, Haryana
Report
Copy

Automatic black screen

Address:136044

Yet swict on the lcd show black icon on desktop i confused this icon plese solve my problem and visit my office and clear my computer falt. i requist you please urgent its my emergency .without pc my all work is stop can not deos doing any work . any furter my branch all work depandit this pc please say the requist urgent solved my problem
thanking you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yash Mendhapure
from Mumbai, Maharashtra
Report
Copy

I'm complaining about my Laptop...

Address:413006

2 months before I purchased the laptop & it is in 3 years warranty period.Without using much I faced the problem while using it, while I press my start button it shows me DELL logo after that my screen gets off but my internal CPU is in working mode .When I press it from upper side of the hardware it blinking on & off screen .As I contacted to toll free no.they suggested me to give to the service center as I have submitted to them.But last...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atulkarwa
from Mumbai, Maharashtra
Report
Copy

Not fulfilling warranty

Address:Mumbai City, Maharashtra, 400053

I have a Dell monitor which has developed a line on the screen. On complaining to the Dell customer care they asked to send pictures of the monitor which was sent to them. However due to an overhead light falling on the sticker on the back of the monitor the company has denied repairing/replacement of the monitor stating that the sticker has been tampered with.

No amount of explanation is getting into their head. I am being...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
Ujjwal Kumar Arora
from Delhi, Delhi
Report
Copy

Laptop getting switch off

Address:122011

This refers to my complaint regarding dell laptop. Please note that I have followed every step mentioned in the e-mails sent by Dell to solve the problem. But their mail contain certain sentences which are not correct and to which I am in disagreement with (given below):


We tried contacting you through email and over the phone but without any success.

We request you to revert us with the results and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sandeep bhadauriya
from Delhi, Delhi
Report
Copy

Pathetic service support from DELL !!

Address:New Delhi, Delhi, 110020

We rate DELL as good brand and hence procured higher configuration Laptop DELL INSPIRION 3158 for our CFO on 22/10/16 .

Problem start coming in after 7-10 days and we started chasing local vendor (from whom this Laptop was procured) later on his advice, we logged the complaint with DELL service on 14/11.

After so many number of formalities, DELL agreed to take the delivery from us for replacement and this actually...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sowjanya Kaushik
from Mumbai, Maharashtra
Report
Copy

Dell inspiron 23

Address:400016
Website:www.dell.com

1. I have a dell inspiron 23
2. My express service code is [protected].
3. Dell persuaded me to pay extra and purchase an extended three year warranty, which expires in jan 2018.
4. Now my computer is not working and has shut down totally.
5. When i called dell tech support a certain mr. Ali asgar spoke to me and told me that dell would not send a technician despite the computer being under warranty.
6....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Richu Babu
from Alappuzha, Kerala
Report
Copy

Ma laptop

Address:686101

I purchased a Dell laptop i7 processor with 2TB harddisk, 16GB RAm.. for 80, 000 RS and this laptop doesnt show the performance of an i7 processor.. my laptop is getting hang from the day i buy it.. i have installed Antivirus and scanned the whole system thougth it happened of virus.. and there shows no error threat detected.. its getting only 1 month that i have bought this laptop..
I bought this computer from shop "Oxygen" Thiruvalla...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr-Rohit Kumar Choudhary
Report
Copy

Dell vostro 3558

Address:Bangalore, Karnataka, 110044
Website:www.dell.com

Dear vostro team,

I am disappointed and hopeless with dell pro support.

I am going to consumer court for replace the laptop.

I want to replace the laptop .

Some major parts of laptop changed as following:-

2-3 times motherboard changed.
WiFi card changed
Webcam and wire changed
Top cover changed
Adaptor changed

But problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CA Pritesh L Hariya
from Mumbai, Maharashtra
Report
Copy

Dell Laptop Issue

Address:Thane, Maharashtra, 421306
Website:[email protected]

I have brought Dell Laptop in Feb 2016 since then i am facing issues like hang, taking more time to open any applications, very slow processing hence i visited twice to dell store but found no solution except basic cleaning of temp files, then i connected Dell on line support & told me problems are due to windows not installed properly & to reinstall some charges have to pay to dell. My question is that i got official Windows with this Dell...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rakesh Sawant
from Mumbai, Maharashtra
Report
Copy

Headache From Dell laptops Services

Address:Mumbai City, Maharashtra, 400024

Dear All Respected,
I purchased Dell Laptop Service Tag-6655HC2 Express Service code: [protected] from Bhawal Appliances Mumbai-12, Date 24/10/2016 within 40 days the above said laptop getting problem.
I complained 05/ 12/2016 Compaint No[protected]. Next day 06/ 12/2016 your Engg. Afroz Alam visit our office & he said i have no recovery tool, can't do anything.

Next day 07/ 12/2016 he said problem in mother...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr-Rohit Kumar Choudhary
Report
Copy

Dell laptop replacement

Address:New Delhi, Delhi, 110044
Website:www.dell.com

I am a customer of Dell from last 2 months.

I am very disappointed for your service and product quality. I was purchased a Dell Vostro 15 3558 on 23/09/2016 but unfortunately issue start after 1 month, firstly start adaptor issue but engineer say that motherboard and adaptor was create problem and repaired by him, I try to so many time calling to dell support for new motherboard because this a third motherboard, and after install...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish Samani
from Rajkot, Gujarat
Report
Copy

For Replacement of computer system from Dell Company

Address:Rajkot, Gujarat, 360001

I have purchase dell computer system from company's authorised online distributor compuindia.com, but system is totally defective so technical support team of company said to replace the system, i have apparoch company for it as on 26th november and as per instruction i have send back to company and now till date 08th december, today after 15 days company's person said me as per telephonic talk that atleast 2 week more time taken for replacement,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Felix Charles
from Coimbatore, Tamil Nadu
Report
Copy

S5412141N8-Dell Inspiron(TM)1464 laptop

Address:643101

I'm Felix Marcelinus from Coonoor TN. I purchased Dell inspiron 1464 laptop online thru Mr. Asheesh Sharma vide Order No. 0546303, Invoice Dt.25/03/2010. Quotation No.IRIS3429883. The laptop has developed some problem and is running slow. I think it has to be repaired or the OS to be formatted. The Service Tag No is 3Y195BS. Kindly let me know whether the laptop be serviced online or should I bring to Sriperumpudur or any authorised service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavitha Ramachandra
from Delhi, Delhi
Report
Copy

Dell laptop incorrect specifications

Address:Bangalore, Karnataka, 562123
Website:www1.ap.dell.com/content/default.aspx?c=in&l=en&s=&s=gen&~ck=cr

The specifications on the dell site for the model inspiron 7560 mentioned that the process speed is upto 3.1 ghz. I chose the laptop for the processor speed as i am software developer.

When i received my laptop the machine had speed of 2.50 ~ 2.70 ghz and max 2.70 ghz, when i called the customer premium support, they are telling me that i need to go to customer service center to do some turbo boost to get 3.1 ghz speed. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vidya nand singh
from Kolkata, West Bengal
Report
Copy

Dell venue 7 tab

Address:700029

Sir
My tab service tag (S/n) is 99myw22. I purchase this tab last year july month.
From initial day i facing problem. I sent my tab to the service center 4 times, every time your service center repair the tab and assure me that the tab will working fine. But i face problem again and again. What am i do now. You give me ripply otherwise i will go to the consumer court.
Regards

Vidya nand singh
[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gokulkumaaravelu
from Bengaluru, Karnataka
Report
Copy

Customer service experience

Address:560068

Could not give a rating lower, unfortunately. Took my dell inspiron 15z and they told me that the parts (A back panel and some hinge related parts) will take at least a week to get. They kept my laptop at the service center for absolutely no reason during that time. Came back to find out that it will take another week for the parts to reach, i took my laptop back seeing no end in sight. I had already lost about inr 1000 for them to just open...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rewamohan
from Kumbakonam, Tamil Nadu
Report
Copy

Failure of service during warranty

Address:609605
Website:dell.co.in

Dell Laptop
Inspiron 15R N5110
Service Tag DJN3NR1
Express Code[protected]
Date of Purchase 28.05 2012.
Warranty:12.06.2012 to 12.06.2017 (5 years)
Cost of laptop Rs. 36400
Cost of Warranty 17000

The above mentioned laptop was working well until an year before when it stopped working. Then a complaint was registered and the Mother board was replaced with the refurbished one....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
disassembler
from Mumbai, Maharashtra
Report
Copy

Unhappy Alienware Customer

Address:Mumbai City, Maharashtra, 400007
Website:www.dell.com

Hey everyone!

Before I begin, I'd like to apologize for the un-formatted text. I just dumped it from my Word file, as-is. I'm extremely jaded right now thanks to Dell's "premium gaming brand". I also haven't been able to attach files here. My actual DOCX file, my video files and the screenshots are missing. I'm new to Steam Forums, so I'll need to figure out how to include those. Suggestions are welcome. I'll also edit my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Architm
from Pune, Maharashtra
Report
Copy

Dell Inspiron 13 5368 touch screen issue

Address:Pune, Maharashtra, 411007

I bought Dell Inspiron 13 5368 Laptop from Reliance Digital store at Aundh, Pune on 31st October 2016. Within couple of days of purchase, the touch screen started behaving add. It would randomly click by itself on different areas of screen. I contacted customer support who asked me to remotely share my screen. They ran few check and told me that the device is faulty and initiated a replacement request. My case was passed to replacement department...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy