Dell India Complaints & Reviews

Myself gopalakrishnan, i bought dell pc 6 years back. And i have a problem in my cpu, as i want a reliable service i gave my cpu 3 moths back to vikram dell center at erode. There he said that we will send this to banglore and they will findout the problem and with your permission we will replace the parts or something. Late two days he called we can give the cpu here local service they will do it for 1000rs said minor problem in mother boars....

I purchased a dell inspiron 15 (service tag no f6lv732) laptop from diamond infotech pvt ltd kolkata dealer of dell on 19 june 2015 but my warranty detail and upgradation of warranty not updated till date. i contacted dealer many time in last four months dealer said your warranty will updated very soon. i contacted customer care they are saying we are not responsible for any thing you should contact your dealer.
I am technically facing...

Hello sir/madam,

I have been facing problems with my dell inspiron 3148 since more than a month now and even after multiple (4) visit by the dell technicians the issue isn't resolved n touch screen still doesn't work,
All parts has been changed twice.. I. E motherboard n touchscreen.
Now your resolution expert mr atul nangia i spoke with wants me to take to a service center.. Which is far away from my place...

Service tag Nos. 69V99F2, GZFRW82,
.
Please refer to the above products. I have bought the above Dell PC during Onam festival season and as per your offer i am eligible to get 2 year extended warranty at free of cost. I have registered the product for warranty but the warranty status shows only one year warranty. What is this ? Please take necessary steps to provide the warranty that you offered and avoid further inconvenience...

I purchased a Laptop from sigma lucknow dealer of DELL on 11 november 2015 by my warranty updated on your site april 2015 i conctacted with dealer on 11 september 2016 dealer said your warranty will updated with in 12 days but now its 35 days and my warranty is not update. your dealer and Area sales manager of DELL only give time but my warranty of laptop as it is. this is very poor service of DELL .
so it is requested to you that...

Dear Sir,
we have purchase a new server Dell R730 but till we have not install it because we have to install 2 nos of hard disk

I have already talk with your sales team but they tell me that for installation of hard drive, we have to give installation charges.
As our server is New & server installation process not done .
This not fare.mob-[protected]...

Sir, i have purchased dell laptop of 5559 model, i36100u core processor on 11/10/2016 (Service tag no 2r2cmc2, order no :[protected]. Sir we did't get any drives and os so i requested to send the drives and os. Please send me through my e-mail.
Address (Shop) :
Classic computers,
Beside city central,
Palakonda road,
Phone no: [protected]
Rikakulam. (E-mail: [protected]@gmail.com)...

Today our ABB DCS system one RAID 1 configuration DELL make computer while restarting ... showing Configurating Memeory and then DELL simbole with boot up screen Power Edge T710 ... BIOS revision 2.1.15 ... after not forwarding and hang in condition ... no LED indication on CPU... Try power reset three times but same. Kindly arrange engineer at site ... URGENT

Mobile NO : [protected]
M/s Dorfketal, Mundra, Kutchh, gujaratbr...

The screen was not working in june 2016 and we complained to customer care to change the screen. Twice that man brought screen and told us it will not fit this computer. There is problem with mother board. We told him to repair it or change it. He said let me check daughter board first. Its been 3 months now they say we dont have parts for this. Please wait for 3 to 4 weeks is the standard answer i get wheni get a call. Today 14th october...

I have purchased one dell wireless mouse with serial no. cnofy15n[protected]s on 10th october, 2016 for rs.650/-. i started to use it on 11th october, 2016. however, it stopped working after 10 minutes. i tried again but it is not working. it is definitely defective.

I request for a replacement as it is in the warranty.

Blgarg
Mobile no.[protected]...

My Dell Laptop Inspiron 3521 is under accidental warranty.
My screen was replaced last month due to dot problem over the screen. After screen replacement on third day i notice that my laptop screen was yellowish in colour, which was replaced to me. I replied to email(medha who created my services) and tell her regarding this. They said it is not a big issue. In the mean time during call and talking to dell Customer Care(Medha) . i...

The above laptop is under extended warranty period which expires only on 12/07/2007. The Service Tag number is F5684Z1 and the Express Service Code is[protected]. The warranty is a comprehensive warranty which covers even accidental damage, and I have paid for it heavily. Today I noticed that the laptop screen was getting detached from the top cover and could ultimately fall off. I reported the problem on their Service Helpline telephone...

I have purchased laptop from sigma it super store (p) ltd, lalbagh, lucknow on 11/11/2015. item code is 132534, item description - dell 00- 3543/c13/05005/4/1tb/dos/blk222255, f10pf32. my laptop is not opening since last two month and after so may complaint no response is yet may recieved. mr. rahul kumar whose mobile no. is [protected] is not replying....

We have purchased dell laptop from m/s snapdeal, maharashtra on[protected]. it was told product has 1 year warranty which should end on[protected]. but on checking it online warranty has ended on 26th june 2016 and 26th sept 2016 respectively.
Invoice has been wrongly updated by dealer/ company.
Now the product is not performing well due to which my work is getting hampered.
Need to get a replaced asset and compensation...

Dell is hell

I had picked a Dell inspiron 7348 in 15.10.2015 for Rs. 65000 from the Dell exclusive store at Sector 43 at Gurgaon.
The laptop USB ports were very tight and the external drive was not recognised off and on.
Being a trusting customer, it did not occur to me that the USB ports were malfunctioning and due to the tight port the plastic body beneath the port got damaged. When the issue became persistent...

Our laptop's screen flickering frequently while working. please find video along with this mail .

our office address : vtiger systems india private limited,
No. 95, 12th Main, 3rd Block, Rajajinagar
Bangalore - 560 010.

please solve the issue as early as possible.

my mail id : ramakrishnam.[protected]@vtiger.com
mobile : 91+[protected]
from
m.r.krishnam raju...

I bought a DELL monitor in February, 2016 with 3 year onsite warranty. After 6 months the monitor is having trouble displaying proper picture as there is a reddish tint always. As procedure, I contacted the customer care and told them the issue. But they responded in a very strange way. They told me and that have changed their policies of onsite warranty and I have to upload some documents and scanned paper. Please tell me from when buying...

Hello,

I have purhcased dell laptop on nov 2015, with the bill. On month of september 2016, my laptop keypad suddenly stop working. I called customer care - [protected], regarding this issue. They told me that my laptop is out of warranty, which in case should be in warranty as i have purhcased laptopn on nov 2015 i. E. The waranty is not updated by detailer after purchase. So u called to my detailer, they told me that it...

Dear Sir/Madam,

Greeting for the day And "Jai Hind"!

I place an order for a laptop from dell (Vostro 5459), but laptop provides me or received by me after A Month . Thereafter when I open up the laptop, I shock by seeing that the laptop had the wifi issue, keyboard issue, heating up, motherboard issue and also dell provide me a 6-month-old laptop . After that when I call dell and explain that it is a damaged...

To,

The concerned person,

Our dell laptop [inspiron 15] developed issues on a 'regular' basis during the warranty period itself and registered almost 5 critical failures, with were subsequently rectified by the local-dealer; however, we do not expect any issues with a product, which we purchased because of our faith in its brand name, paying a significant amount.

We look forward to an outright...