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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Kolkata
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560071

Dell India reviews & complaints page 62

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B
braj.7897
from Bareilly, Uttar Pradesh
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Notebook 3558, ci3

Address:Muzaffarnagar, Uttar Pradesh, 251001
Website:dell india

Sir my laptop inspiron series 3000, model 3558, jo ke maine 17-july-2016 ko liya hai. Esmai charging problem hai. Eska charger lagne mia error aata hai (The ac power adapter type cannot be determind) and eska charging pin loss hota hai. My invoice no 407 and and my sevice tag no 1dlsxb2. So i am requested to u to solve my problem immediatly... Thanking to u...
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S
sagar8801
from Mumbai, Maharashtra
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Theft of my wifi card from dell, authorized service center thane

Address:400080

Dear sir/madam,
I sagar d. Mansatta am using dell inspiron 3521 form approx 2 yrs. Since last one month i was facing a problem of wi-fi in my computer. I was unable to use the internet using wi-fi, so i took my laptop to the dell authorized service centre in thane (24/25/26, 1st floor, shreeji arcade, panch pakhadi-thane west, thane - 400602, opposite nitin casting company, panchpakhadi) on the above address was informed there that...
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R
Ramesh.Govindan
from Bengaluru, Karnataka
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Improper service - dell india pvt ltd

Address:560013
Website:WWW.Dell.co.in

Dear team,
I had purchased expensive laptop computer from dell india pvt ltd. After 1 and half year, had a minor problem and reported to dell service. Dell service visited and replaced the parts; however i was not happy on replaced part as it was physical damage in it, however computer working normally. I reported to dell the same and dell agreed to replace but not immediately. The replacement will be done when any issue occurs in...
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7
7698
from Nagpur, Maharashtra
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Unsatisfied from dell service

Website:Dell.in

I'm kuldip patel from surendranagar, gujrat. I have bought dell laptop 2 year ago. After 1 year i apply for new warranty. Yet warranty was over last month but i put the laptop in the service center for the some hardware issue in on warranty. They say to me the bottom part pp id wasn't match and they can't inquiry for it. They say to me doesn't possible service in this laptop. But i never change the part from another so why they said to me...
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R
Raveendran. Kp
from Guntur, Andhra Pradesh
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Dell Inspiron 3551; not getting charge,not registered the warranty

Website:www.dell.com

Sir,
I purchased the lap inspiron 3551on 26th Aug.2016 at YOHANA COMPUTERS in Calicut (device tag:98NWD32 and express service code [protected]). I failed to turn on, not getting charge, l call (on 13 july)the customer care for service, they said that the warranty had not registered by the dealer and adviced to contact dealer .But the the dealer did not registered yet.I use the lap with the adapter plugged on now.but some key sunk,...
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C
cc1131
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dealer not giving warranty on New Laptop

Address:Chandigarh, Punjab, 160022
Website:Dell india

On july 20 2016, , we purchased a new dell laptop-x327-inspiron3543-5th gen-4-500-w8.1-touch, service tag 6p5x832, from s. T. Computers, sco-495-496, sector 35-c, chandigarh, invoice no. Crt-16/17-264, dated 20-jul-2016, on a payment of rs.37, 000/-, but in-spite of my many visits and telephonic calls the said dealer has not given the 1 year warrant, till date, on the said laptop which was promised by him at the time of selling the laptop...
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N
n.k.verma
from Delhi, Delhi
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Speaker of laptop is not working

Address:Rohtak, Haryana
Website:dell

I purchased a laptop on 2.6.2016 from Computer world, Rohtak (Haryana) bearing Model Dell Insp. 3542 15/1tb/4gb/2gb/dos having Tag No.GCMKN52. The speaker of the Laptop is not working. I requested your customer centre 2-3 times for the same, but they asked that the server is not working, call later. You are requested to look into the matter and direct the concerned person in our area to do the needful at the earliest.

Regardsbr...
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A
Abhinandan Kr. Jain
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Laptop battery discharging

Address:Amroha, Uttar Pradesh, 244223

My laptop battery discharging in less than 60 min. I have lodged complaint several time. But, till now, no action taken. On line complaint details as below-

Service Tag : 7Q8QRZ1
Product Model : Latitude 3540
Ship Date : 3/30/2014

1. Service Request :[protected]
complaint date : 7th Aug'16

2.Service Request :[protected]
complaint date : 20th July'16

Before,...
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U
Umaprakash Umapathy
from Chennai, Tamil Nadu
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Laptop warranty

Address:600042
Website:dell support warranty service

Dell inspiron 15 3000 series
Express service code [protected]
First thing i heard was you warranty covers till november 2017 (for hardware mind you) when i placed the call (cool) after going through all your mundane exercises and (the support person mentioning herself professional many times over) i get slugged by you people that i need to pay for my battery (rs 2400 — payment first — 7 to 10 days for delivery — when i...
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M
manab25
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Complaint number: 934417010

Address:Darrang, Assam, 781325
Website:no

Due to damage of my laptop technical supporter tell me to send linkage regarding download windows, but I have not received as my laptop is not working...
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D
Debadasd
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Laptop led display

Address:700012
Website:dell.co.in

Hi,
I purchased a dell led display, from
Pawar laptop point, 3675, adj hotel mehfil, kochar market, ludhiana, ph. No[protected], 5087597, [protected], [protected]

Via - ebay.In

Problem - i got an led display with manufacturing defect (Color line) according to ebay.In and seller, this defected item should be replaced by manufacturer that is dell.
Please tell me what is truth?
br...
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P
prashant shitre
from Chennai, Tamil Nadu
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Replacing the monitor.

Address:412115
Website:NA

This e-mail is sent to you as a follow-up of your recent interaction with Dell Technical support.

Your Service Request number : [protected].


It was pleasure working with you in our attempt to resolve the issue with your system.

We have dispatched the required part(s) and they shall reach you as per the scheduled delivery date & time.

Dispatch # SER #

Please...
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Address:Bangalore, Karnataka, 560085
Website:dell.com

MY Dell venue 11 7139 core i5 8gb ram and 256-ssd bought from their enterprise folio and supposed to be the high-end 2 in 1 hybrid has turned into a piece of junk.

I lodged a complaint with Dell customer care in the month of June with the ticket no[protected]. My device is still in warranty and till date Dell has been unable to resolve the issue and today when I called them for an update they say that the parts are unavailable...
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A
Ashwani Bandil
from Gurgaon, Haryana
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Keyword is not working

Address:Gwalior, Madhya Pradesh, 35255104958
Website:Dell

Respected sir,
I have purchased new laptop for my nearest shop dell inspiron15 model no. 3542 and there service tag no. Is [protected]. Its keyword is not working at[protected] at afternoon 1 pm.
Please to resolve my problem and contact me my name is Ashwani Bandil my contact no. Is [protected]. Address 39, vankhandeshwar nagar thatipur gwalior madhya pradesh....
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M
Multi Wraps P Ltd
from Virudunagar, Tamil Nadu
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Byml q12

Address:Virudhunagar, Tamil Nadu

Dear sir,
We kindly request you to change or service in our system for error in power supply unit on 02/08/2016. Cpu is not working.

Please immediate rectify error in our system. Our system of must for daily billing purpose.

Power supply unit is not functioning.
Our system service tag no. Bymlq12,
Express service tag [protected].
Systam purchase of august 2014...
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S
sheshasri
from Mumbai, Maharashtra
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Disk error

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.legrand.co.in

Desktop showing disk error while starting computer and unable to start the system. The problem started at 2pm afternoon. Ph. No: [protected]. Pls try to rectify the problem at the earliest and send the solution. Its showing windows and stopping further its not showing anything. Its saying disk error. Pls do the needful at the earliest.

Optiplex 3020
Service tag no: 6xh6to2...
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M
mohit2360
from Mumbai, Maharashtra
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Defective products

Address:Mumbai City, Maharashtra, 400705

I have have purchase a dell laptop from micron computer, on 11 june, 2016. The dealer has provided me the defective laptop. The battery is not responding after the system fully charged up and shutdown. When on switched on the system does not respond. I contacted the dell customer care for the issue which i was experiencing. The executive informed me that my newly purchased system is not registered with them so the stand helpless to provide...
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Address:Lucknow, Uttar Pradesh, 226001
Website:www.dell.co.in

Hi, i have put this complaint on here as i couldn't find any better place.
I bought a new dell laptop in 2014 with i5 processor, 2gb graphics, 1tb hdd etc.
But it started lagging recently then suddenly 1 day it just crashed.
On getting checked i was told hard drive crashed beyond recovery. I lost all my data including recovery drives, os etc. On contacting dell i was told as the 1 year warranty expired i would have...
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Address:Thiruvananthapuram, Kerala, 695601
Website:www.dell.com/support/home/us/en/19/product-support/servicetag/37TB8B2/warranty?ref=captchasuccess

Dell vostro 14 5459 laptop
Service tag: 37tb8b2
Express service code: [protected]

I have bought a dell vostro 14 5459 model laptop on 30th may 2016 from dubai and brought to india. When i checked the warranty on dell web site, its showing the warranty start date is 26th february 2016 and end date is 26th february 2017. So i have contacted dell support and as per the instruction from them, i have transferred the...
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L
Lippi Gulati
from Gurgaon, Haryana
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Pathetic services of dell

Address:Gurgaon, Haryana

I just lost the CD that came along with the laptop. After exactly 1 year when warranty expired, the laptop started troubling with hang issues. As it was out of warranty, I just asked some technical person to format my system so that it speeds up a bit. But now after formating, it is asking to activate windows by putting key which I have lost with the Windows cd. Now I had no option but to contact dell and check how they can help me. I called...
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