Dell India Complaints & Reviews

Sir,
i purchased a dell laptop with product name Dell inspiron 15 (5000 series) and it had a little bit damage and i complained about it in dell costomer care they treated meas they denied it was not 1st time to complain bye me to dell company please do something for my deep problm
i will be thankfull to you .
name-Avadhesh kumar
invoice no-DES/408...

I have purchased dell laptop Inspiron 3148. Service Tag: FKQKH52 in the last week of November from croma store in delhi. but since then i have been facing problems. I feel like i have done blunder by purchasing dell laptop.

1. Letter '' I "" key is coming out.
2. Charger is not working properly . it show same error msg every time.

when i called customer service team, they said they cant help me with...

Dell monitor power button in yellow colour. Moniter not on. I turn on and off same problem showing

What to do.

Thanks
Asif
mohammedasif.[protected]@Gmail.com...

This is regarding my Dell XPS 13 laptop bearing service tag no. HX7FDT1 which was under 3 year warranty with accidental damage cover. On 30th Dec 2015, the screen of my laptop was broken accidentally, subsequently on the same date it was reported to dell under case no.[protected] . After that they sent me a new screen for the replacement, their engineer visited my office and fixed the same and it didn't functioned, the same was reported by...

I buy Dell 3558 model 1 month ago. All thing is good but there was graphic problem when I use window 7 OS . Picture quality not good . I want know it not support window 7....

The Worst customer service provider, Bought brand new DEll Inspiron 5548 on 25 Dec 2015, from the purchase date wifi was not working, to resolve wife issue dell support engineer has changed the screen now the screen touch not working, and now he is suggesting to change back-panel, its jus one month and i have not used the laptop since the date of purchase as wifi was not working such a terrible service by dell, Dell sells the faulty products...

Kapil kumar
Hone number is -[protected]
My dell model number -3542
Purches date - 25/jun/2015
Service code -4zfg532
Dear sir, i purchased a dell laptop 9 months ago.I suffer a lot of problem but after many interacted they did not respond to me then i walk to dell authorised service center then resolve some problem . And many problem in my leptop
Sir i request u plizzzz sirr...

Purcheased just 4 months ago through online.

Found that it's left hand side drive after input the pen drive is not working.

Balance right hand side drives are o.k.
please advise.

Thanks...

Dear sir,
i purchased a dell laptop 11 months ago.i suffer a lot of problem but after many interacted they did not respond to me then i walk to dell authorised service center then resolve some problem ..they did which is in their hand but one problem is still continuing and i am vexed so much from this problem .my work is being pending for this.so i would request to you please resolve my problem for this as soon as possible i have...

I have purchased Dell Inspiron 3148 with Service Tag 9F98M52 on date:[protected]. Within 12 days of nominal usage I have been facing different issues. I contacted Dell Support and they provided support and the issue was resolved (temporarily). Now when I run complete system health test, Hard drive is faulty. I contacted Dell Support again and this time call was routed to Gurgaon center. Agent was so rude with low communication skills and less...

I had purchased dell15 5000series on 4jan2016.I didnot find adr(additional damage warranty)and then i concern warranty department dell.they told me send 2000rs on dell acc.[protected] citi bank.i sent money whenever i sent money then warrenty representativ MS. ANUSHA SINGH BANGLORE told me you sent money by imps.since our current acc.so i will refunded.but i ave given all the reciept of confirm transaction.even i m provided the rrn no also.and...

I have dell laptop inspiron 5547 and i placed a complaint aout damaged keypad and touch pad my complaint numer is[protected] and icalled many times regard to this in dell costumer care they don't respond plz help me to solve this...

I bought one of top model of DELL laptop, next day only I realise that audio jack is dead. Opened a ticket they sent technician to change the Mother Board and from this day my tension starts. Surprisingly their technician do not know how to pack the laptop. 2 more issues started from this date, laptop lid was not opening properly, and windows was unable to activate.
Again complaint, they sent another technician, he changed the mother...

Helii i am kapil and sit me kab se dell me costumer cair par bta chuka hu ki mera leptop sahi kam ni kar tha hai vo bar bar problem kar rha hai par abhi tak kisi ni kuch ni suna hai mere bare me my contact no.. [protected] my email id is. [protected]@gmail.com i hope ki app kuchh action lenge is bare me plizzz sir...

Hi Team,
My Name is Babu Somani & have bought a "DELL INSPIRON 3148" on 25th Jan, 2016 from Vasai.( DEALER CODE:-BCEA5JAA ) but things did not go, according to the plan. As, i started having issues with the Touch Screen From the 2nd day itself. I have visited the said store around 5 times till date with the same problem but issue still persist....

For the past 4 months I haven't use my laptop due to hardware issue. The Express Service Code of the laptop : [protected]. I dialed so many times to dell customer care but not getting proper reply. I am really unhappy about the service/response. Even the technicians are answering with very slow voice and in hindi language instead of English.

Prabakaran Jayaraman...

Dell Optiplex 3020 Desktop PC (4th Gen Intel Core i3- 4GB RAM- 500GB HDD- 46.99 cm (18.5)- Linux) (Black)


Dear Rajan,


This email is with reference to our conversation this noon. As discussed, we regret to inform you that we would be unable to help you with the DVD drive replacement on your system. Dell has shipped the system to vendor without the DVD drive and if you have received the system...

I am very disappointed with the way things have happened with my Dell Laptop since I purchased it in March 2015 in terms of the hardware quality and performance of the system. Both have been very poor which is not in line with Dell's quality assurances.

After multiple replacements of hardware parts like touch pad, hand rest, motherboard, keyboard and visits by the dell service technicians still the issues are not getting resolved...

We are from kalpakkam dell showroom in our own use pc is promblem .In our pc mointer is crashed so please recover the problem as soon as possible...

I bought a Dell Inspiron 11 3000 series 3137 from Lalani Infotech, Emall, Kolkata on 8th Jan 2016. As there was some problem with the laptop on 20.1.2015 I contacted Dell India customer care and gave them my laptop's Service Tag: JF4GPY1 & Express Service Code: [protected]. I was told that the warranty of my laptop had expired on 18.03.2015. I was shocked to learn how the warranty can expire before the date of purchase. They told me to contact...