Dell — Back To College Offer Fraud

Yeah for me too it is showing that the voucher was purchased in a span of 12 hours from the time when I received my mail regarding the Back To College offer. The things quoted above applies to me also I need the full details of the transaction from where it was used and how. I didn't expect this kind of behaviour from Dell. My coupon code is : [protected]

dear abhilashK

im also facing the same problem please replay me is ur problem is solved??????

if yes please tell me how ????????
and when????

Dear Friends,

I have purchased Dell Inspiron on 11th July 2015 from Dell Back to college scheme from Dell Exclusive store, Aundh, Pune.
On purchase I was told about facilities / scheme of back to college & I was told to claim for getting scheme benefit within 7days after purchase on dell back to college site.

I claimed on 12th July & was expecting to get claim approved from dell. As my claim status was showing pending even after 6th Day of claim date I started follow ups with Dell back to college site & store where I purchased my laptop.

Only after starting follow up from my side dell replied me after 13 days that my claim was rejected as I entered wrong model number.

My point is why the hell dell told me after 13 days that my claim is rejected???? They could have told me immediately & even I could have immediately corrected my claim & resent to get benefits.

Its truth that after dell sells product they never provide proper services.
Friends, purposefully Dell wasted my 13 days & replied me back after closure of the date of this scheme.

I wont recommend Dell & all of you be also aware about such fraud schemes to attract customers.

After sales, On request none of concern person / manager will respond you from Dell.

I have attached my followup mail copy for all of your reference. Kindly go through it & beaware.

Regards

Abhijeet Pawar

I had purchased Dell laptop on 20/07/2015 from dealer EMART4U shop located at Sahid Nagar, Bhabaneshwar and also extended my warranty at the same time by paying extra amount under Dell Back to College offer valid at that time. under the offer, an extended warranty of 2 years would be given, i.e. 1 yr default warranty given by Dell company on all laptop purchases plus 2 yrs extended warranty, so it becomes a total of 3 yrs warranty period. Accordingly my warranty must expire on 20/07/2018. But on contacting dell customer care due to some issues i came to know that my warranty expired on September, 2017 only, I was like WTF is it. The CC people told me that my warranty status is not yet updated from the dealers end. Once it is updated it will be extended accordingly.
Now on repeated follow ups (minimum 10 times) and on mailing them every bit of emails received by me from dell regarding my purchase and warranty detail on 5 email ids provided by EMART4u dealer, still those dumbos are doing nothing and telling only one thing that they haven't received any mail yet.
Whose problem is this??? Who is responsible?? Neither the Dell people nor the dealer is solving the situation, who is affected...the purchaser only...why the hell do u offer suchthing when u dont have the capability to sustain it.