[Resolved] Dell — college offer | |||
Sir I am Sanyam chawla. I bought the dell laptop on 14th august 2014 from an authorised dell store in faridabad( neelam chowk). They told me to register for the college offer which I did the next only and had sent the documents through courier to the banglore office address. On 25th august I received the mail from your side. After one week the amount i.e 1299 was debited from my acount. its been more than 2 weeks I have not received the the college offer from your side. Below is the mail received by ur side I want to know the reason asap. Regards Sanyam Chawla [protected] On Fri, Aug 15, 2014 at 1:28 PM, Dell Back to College <[protected]@mygyftr.com> wrote: Dear Customer, Thank you for registering your offer claim on your new Dell Inspiron Laptop. Kindly ensure that all the following documents, along with the cheque/DD are received at our RW Redemption cell by within 10 days of your registration on the website, failing which claim will not be processed. Photo Identity Proof (PAN, Voters id, Aadhar Card etc) Copy of Invoice ‘At Par’ Cheque or DD of INR 1299 payable to "RW Promotions Pvt Ltd" The Cheque/Demand Draft to be issued in the name of "RW Promotions Pvt Ltd". All demand draft's should be payable at Bangalore. Kindly mention your name, mobile number and laptop Service tag # behind the cheque. Address: RW Promotions Pvt Ltd No : 24, 1st "A" Main, 7th Cross(Opp. to TVS Showroom), Vignan Nagar, Bangalore - 560075 Ph:[protected] We will revert to you on email with an acknowledgement post receiving your documents. Regards, Team RW. Dear Customer Greetings from DELL !!! With reference to your DELL Back to College offer online registration, we would like to notify you that we have received your documents for the same. We shall validate the documents received and shall revert on the same in 7-10 working days. ** Please mention your service tag and mobile number for all your future communications. Thanking you in advance for all your support and cooperation. ** Please ignore if you have received this mail earlier. Best regards, Help Desk Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Dell India customer support has been notified about the posted complaint. | |||
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