Dell Computers — Dell Inspiron 20

Address:Mumbai City, Maharashtra
Website:www.dell.com/support

I am facing problem in using my computer for more than one month. I tried to contact dell on telephone. But they said I have to be near the computer for getting the service. SO I asked my daughter to call up after switching on the computer since I was in office. She was connected to a mechanic who did not respond. Thereafter I tried several times with only failures. I then lodged a complaint through mail on 12/09/2015. My guarantee period is expiring on 28/09/2015. Hence It seems Dell is deliberately delaying so that the expiry takes place. So far no response from the Dell side. Dell has a defective system of asking for land line no. I dont have a landline no at home hence I have to give my office landline. My mobile no has been given in the alternative telephone no slot. But till dell has neither bothered to call nor sent a mechanic for fixing the problem. My mobile no is [protected]/[protected]
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I am facing problem in using my computer for more than one month. I tried to contact dell on telephone. But they said I have to be near the computer for getting the service. SO I asked my daughter to call up after switching on the computer since I was in office. She was connected to a mechanic who did not respond. Thereafter I tried several times with only failures. I then lodged a complaint through mail on 12/09/2015. My guarantee period is expiring on 28/09/2015. Hence It seems Dell is deliberately delaying so that the expiry takes place. So far no response from the Dell side. Dell has a defective system of asking for land line no. I dont have a landline no at home hence I gave my office landline no. My mobile no has been given in the alternative telephone no slot. But till dell has neither bothered to call nor sent a mechanic for fixing the problem.

My mobile no is [protected] and alternative mob no [protected]

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