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Laptops / Notebooks
Dell India

Dell — customer representatives insulted

i am ABINS KA a DELL VOSTRO 1450 user and i was contacted last 10 days to dell support and they are not responding to my queries and my needs. i am totally dissatisfied with dell customer representatives. my need is that last week i was raising a quotation for pamrest and i don't receive any response from dell support side and i feel those people insulted me. so please help me as you can.
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Comments

Hi Abins,

Regret you feel that way.
Would request you to kindly share your concern along with system service tag details at "[protected]@dell.com"
With a Subject line "Complaint Raised on Consumer Complaints (Shaina_M)"
I Shall check the status and will help you assist with best possible resolution available.

Thanks and Regards,
Shaina_M
#iworkfordell
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