Dell — Dell Company is cheater

Address:Kolkata, West Bengal

I am using Dell Inspiron, having Service Tag No BFM57BS. Since the day i have purchased it, it has become a headache for me. Every time it is giving me a trouble. I think it was a very bad decision to take DELL's laptop. I should have opted for some other reputed brand. I have got it repaired more than 20 times. DELL is supposed to be a very renowned brand. But it has proved to be a very pathetic brand. My work gets hampered each time it is going to service centre. Your mechanic has visited so many times to my place. Sometimes the mother board is defective, sometimes the web camera, and sometimes internet port is damaged. I don't understand when i have got the total warranty done for 3 yrs continuously two times, then why is it that my product not getting repaired properly. I have paid around Rs. 7000 first time and next Rs. 11000 another time for total accidental warranty. It is all CHEAT. DELL is a CHEATER. They just take public's money and don't provide good service.
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Dell India customer support has been notified about the posted complaint.
Jul 17, 2015
Updated by namratamodi
I am using Dell Inspiron, having Service Tag No BFM57BS. Since the day i have purchased it, it has become a headache for me. Every time it is giving me a trouble. I think it was a very bad decision to take DELL's laptop. I should have opted for some other reputed brand. I have got it repaired more than 20 times. DELL is supposed to be a very renowned brand. But it has proved to be a very pathetic brand. My work gets hampered each time it is going to service centre. Your mechanic has visited so many times to my place. Sometimes the mother board is defective, sometimes the web camera, and sometimes internet port is damaged. I don't understand when i have got the total warranty done for 3 yrs continuously two times, then why is it that my product not getting repaired properly. I have paid around Rs. 7000 first time and next Rs. 11000 another time for total accidental warranty. It is all CHEAT. DELL is a CHEATER. They just take public's money and don't provide good service.

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