[Resolved]  Dell — Dell - worsest experience regarding my dell core i 5 laptop service @their authorised service center ,sadashivpethpune

Address:

Pune, Maharashtra

HI, I have submitted my i5 inspiron for service at sadashiv peth. ddp reference number- ENQ/DGPUNE-2/14-15/0003859 and they told me its motherboard issue and needs to be replaced for which i paid rs 13000/- via net banking to them. They confirmed that within 10-12 days my laptop will be ready however, when i called them on 25/11/2014, they told me that parts are not available and hence, anything will be possible only after 12/12/2014. This is totally unaccepatable since if part was not available why they have not checked it earlier and get me paid 13000/-. Now my money as well as my laptop is stuck. Request you to please get this resolved,