Dell — disappointment in each field product as well as service

Address:Shimla, Himachal Pradesh

Sir, Dell has been a company which provides great customer service. But i want you to take a close look to my case. I have been disappointed too much. In 8 months of my laptop internal problems are like a schedule to my laptop. it is dell inspiron 15 3537. twice the keyboard twice the lcd once the touchpad twice usb ports once the heating panel has been replaced. But still the laptop is good at nothing. it heats in 10 minutes and reaches to 65C . I have sent many snapshots of temperature and Bios version. but still no solution now for 3 days. No email No phone call for the last 3 days. What to do? Please help or i will be forced to take some extreme steps against dell.
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