Dell — Discontinuing of parts

Address:	Mumbai City, Maharashtra
Website:	www.dell.co.in

I had bought a Dell Alienware 17 laptop on august 28, 2013. My battery has stopped working and i called dell to purchase a new one. But they said that they have stopped manufacturing this battery and they simply cant do anything about it. They expected to me throw a Rs.1, 30, 000 laptop just because of there incompetence. Further, the person on customer care person tells me that "its not our responsibility since it is out of warranty", So basically i can understand that it is just a bi SCAM which they are trying to pull off by luring customers to buy there high end laptops, keeping the life span of the laptop not more than 2 years.and very conveniently discontinuing one of the parts of the laptop so the person has to go ahead and purchase an entirely new laptop; and since they have crossed there one year "benchmark" that they had set for the laptop, they are in the clear of anyone suspecting this