Dell — excessive delay in repairing of lap top (service tag BQYQ7X1)

Address:Lucknow, Uttar Pradesh

dear sir, I purchased a dell laptop in dec. 2014.After my return from USA Ifound that my laptop is not working.I gave it to aouthorised service center of dell at lucknow on 06.12.2014 and paid them RS.1100. as repair charges. on 11.12.2014 Ipaid them additional Rs.11636. as asked by them.till today they nhave not given back the repaired laptop. when i ask them they tell 1 or to weeks more. Itried to register my complaint to dell care center but they did not entertain me and asked me to talk to the service center at lucknow who are not giving the proper reply.Please look into the matter and do the needful at the earliest A K MEHROTRA B 1 / 3, SECTOR C, ALIGANJ, LUCKNOW UP Mob. [protected] email: deepanil.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3042
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information