[Resolved]  Dell — Extension of warranty

Address:

Ahmedabad, Gujarat

Respected sir,
My express service code is [protected]. I have been contacting dell customer support for a month to extend my warranty which is due to expire in august, but the only reply i get is that a qoutation has been generated . But that qoutation never reaches me. I have double checked my email id with them but still have not received a reply.
My question is if my warranty expires without me extending it, then u would charge me extra amount saying that i have applied late for warranty extension. So who's fault is it mine or yours. Does it take one month to extend warranty for your company.
I am a doctor by profession and cannot keep waisting my time on such petty issues.
Dr. Rahul misra
Rahul.[protected]@gmail.Com