Dell — I had purchased a laptop company dell it was not working well

Address:West Godavari, Andhra Pradesh

I had purchased a laptop by the company called Dell and I had facing a problem from the day 20th with my laptop I had complaint many times for the costumer care people many times they send a engineer and replace many of the parts every time if one problem got solved another problem raises these are the major parts which they are replaced the replaced parts also not having quality at all they replaced all these parts Totally more than 20 times my laptop got repaired i.e 1st - Injus on both side 2nd - Top cover and bottom base 3rd - Lcd cover and Injus cap 4th - USB port 5th - Touch pad 6th - Injus on both sides 7th - Keyboard 8th - Lcd 9th - Cable form Lcd to Mother board 10th - Mother board 11th - Injus And I also asked costumer care people to replace the laptop with new one they said that it is not possible and then I ask them to replace the parts with the quality in spares with the assurance it will be in good condition and working condition is fine they said that we will never give any assurance if it get any problem we will work on it and we will repair it and they try to avoid warranty with delay in service. I was cheated by the company.
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information