Dell India Customer Care
Dell India Pvt. Ltd.
Customer satisfaction rating: 3%
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Dell India Customer Care

Dell India Pvt. Ltd.

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata District
West Bengal
India - 560071

Customer Care Phone Numbers and Contacts



Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Dell India Customer Care related pictures (267)

Dell India Complaints & Reviews

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Dell India — Pathetic, racial abuse by Store Manager of Dell C Store on 80ft Road, Indiranagar, Bangalore

 GoodIndian27 on Oct 22, 2016
Address of incident:
Dell exclusive store (C Store)
39, 80ft Road, HAL 3rd Stage, Indira Nagar, Hal, HAL 3rd Stage, New Tippasandra, Bengaluru, Karnataka

Complain against: Person claiming to be the store manager of this store

Identification of the person: The person refused to share his name or the name of his supervisor.My wife was asked to Google for the details. That's what we are doing.

Time: Around 11:30 am on 22nd October, 2016

Ok, this happened between 11:35 am & 11:45 am today (22nd Oct) when I went to the Indiranagar...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Dell India — Wrost service from vikram dell center erode

 smartgopal1991 on Oct 21, 2016
Myself Gopalakrishnan, I bought dell pc 6 years back.and i have a problem in my CPU, As i want a reliable service i gave my cpu 3 moths back to vikram dell center at erode.there he said that we will send this to banglore and they will findout the problem and with your permission we will replace the parts or something.late two days he called we can give the cpu here local service they will do it for 1000rs said minor problem in mother boars.As i have huge reliabilty over dell I asked no need we will do it banglore dell center.later week he called need to replace mother board and fan costs around...
Complaint comments  Read comments Complaint category Computer Hardware

Dell India — Reckless behaviour of dell for upgardation of warranty and not getting support from customer care

 Dinesh Kundalia on Oct 20, 2016
I purchased a dell inspiron 15 (service tag no F6LV732) Laptop from diamond infotech pvt ltd kolkata dealer of DELL on 19 june 2015 but my warranty detail and upgradation of warranty not updated till date. i contacted dealer many time in last four months dealer said your warranty will updated very soon. i contacted customer care they are saying we are not responsible for any thing you should contact your dealer .
i am technically facing lot of issue with this product .a multinational company like dell will behave in this reckless manner is unimaginable . I did not expect this type of behaviour...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Dell India — Faulty product 935950535 <<#3431712-17942946-2298660

 Kapss Cool on Oct 20, 2016
Hello sir/madam,

I have been facing problems with my dell inspiron 3148 since more than a month now and even after multiple (4) visit by the dell technicians the issue isn't resolved n touch screen still doesn't work,
All parts has been changed twice.. I. E motherboard n touchscreen.
Now your resolution expert mr atul nangia i spoke with wants me to take to a service center.. Which is far away from my place and i don't know what's the need when dell technicians already tried checking everything.
It's really inconvenient n getting frustrating since i use this...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Dell India — Warranty Issue

 cmkrishnan on Oct 18, 2016
Service tag Nos. 69V99F2, GZFRW82,
Please refer to the above products. I have bought the above Dell PC during Onam festival season and as per your offer i am eligible to get 2 year extended warranty at free of cost. I have registered the product for warranty but the warranty status shows only one year warranty. What is this ? Please take necessary steps to provide the warranty that you offered and avoid further inconvenience in this regard...
Complaint comments  Read comments Complaint category Computers & Accessories

Dell India — About warranty updation

 shubh2010 on Oct 18, 2016
I purchased a Laptop from sigma lucknow dealer of DELL on 11 november 2015 by my warranty updated on your site april 2015 i conctacted with dealer on 11 september 2016 dealer said your warranty will updated with in 12 days but now its 35 days and my warranty is not update. your dealer and Area sales manager of DELL only give time but my warranty of laptop as it is. this is very poor service of DELL .
so it is requested to you that look matter and my do my warranty update....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Dell India — About installation of new hard drive into new server R730(server has not installed)

 Nilu@7256 on Oct 18, 2016
Dear Sir,
we have purchase a new server Dell R730 but till we have not install it because we have to install 2 nos of hard disk

I have already talk with your sales team but they tell me that for installation of hard drive, we have to give installation charges.
As our server is New & server installation process not done .
This not fare.mob-7587237256...
Complaint comments  Read comments Complaint category Computers & Accessories

Dell India — They didn't give us drives and os.

 upav on Oct 16, 2016
Sir, i have purchased dell laptop of 5559 model, i36100u core processor on 11/10/2016 (Service tag no 2r2cmc2, order no : 850921634). Sir we did't get any drives and os so i requested to send the drives and os. Please send me through my e-mail.
Address (Shop) :
Classic computers,
Beside city central,
Palakonda road,
Phone no: 08942224422
Rikakulam. (E-mail:
Complaint comments  Read comments Complaint category Education

Dell India — RAID 1 configuration Computer hanged ( Not booting ) after power ON

 dorf on Oct 16, 2016
Today our ABB DCS system one RAID 1 configuration DELL make computer while restarting ... showing Configurating Memeory and then DELL simbole with boot up screen Power Edge T710 ... BIOS revision 2.1.15 ... after not forwarding and hang in condition ... no LED indication on CPU... Try power reset three times but same. Kindly arrange engineer at site ... URGENT

Mobile NO : 09408676867
M/s Dorfketal, Mundra, Kutchh, gujarat

Dell Product Key : 2W6RJ-H7WMG-3FG79-XKBK3-KQG7P...
Complaint comments  Read comments Complaint category Business & Finances

Dell India — Dell computer inspiron 2330

 anideepak on Oct 14, 2016
The screen was not working in june 2016 and we complained to customer care to change the screen. Twice that man brought screen and told us it will not fit this computer. There is problem with mother board. We told him to repair it or change it. He said let me check daughter board first. Its been 3 months now they say we dont have parts for this. Please wait for 3 to 4 weeks is the standard answer i get wheni get a call. Today 14th october 2016 same reply i got. I dont know what to do. 55000 computer not working and getting repaired. Its very sad that such a big company has no efficient staff or...
Complaint comments  Read comments Complaint category Computers & Accessories

Dell India — Dell wireless mouse

 B.L. Garg on Oct 14, 2016
I have purchased one dell wireless mouse with serial no. cnofy15n73826668017s on 10th october, 2016 for rs.650/-. i started to use it on 11th october, 2016. however, it stopped working after 10 minutes. i tried again but it is not working. it is definitely defective.

I request for a replacement as it is in the warranty.

Mobile no.9899197755...
Complaint comments  Read comments Complaint category Computer Hardware

Dell India — Non Providing Service Under Warranty and blocking my laptop service tag

 vishaldhingra on Oct 13, 2016
My Dell Laptop Inspiron 3521 is under accidental warranty.
My screen was replaced last month due to dot problem over the screen. After screen replacement on third day i notice that my laptop screen was yellowish in colour, which was replaced to me. I replied to email(medha who created my services) and tell her regarding this. They said it is not a big issue. In the mean time during call and talking to dell Customer Care(Medha) . i again noticed dot on screen. During call i send the pic of dot on 3 days old screen . They noticed my problem and said it will be replaced soon. After two days...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Dell India — Dell Inspiron Laptop 5437

 sunil2309 on Oct 13, 2016
The above laptop is under extended warranty period which expires only on 12/07/2007. The Service Tag number is F5684Z1 and the Express Service Code is 329-645-233-09. The warranty is a comprehensive warranty which covers even accidental damage, and I have paid for it heavily. Today I noticed that the laptop screen was getting detached from the top cover and could ultimately fall off. I reported the problem on their Service Helpline telephone number. After hearing my full complaint the service representatives kept transferring my call from one person to another and I had to repeat my complaint each...
Complaint comments  Read comments Complaint category Computer Hardware

Dell India — Not functioning of dell laptop

 Aksri on Oct 11, 2016
I have purchased laptop from sigma it super store (p) ltd, lalbagh, lucknow on 11/11/2015. item code is 132534, item description - dell 00- 3543/c13/05005/4/1tb/dos/blk222255, f10pf32. my laptop is not opening since last two month and after so may complaint no response is yet may recieved. mr. rahul kumar whose mobile no. is 9335117310 is not replying....
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

Dell India — Warranty details for your Inspiron 3541

 sumen on Oct 11, 2016
We have purchased dell laptop from m/s snapdeal, maharashtra on 22-11-2015. it was told product has 1 year warranty which should end on 21-11-2016. but on checking it online warranty has ended on 26th june 2016 and 26th sept 2016 respectively.
Invoice has been wrongly updated by dealer/ company.
Now the product is not performing well due to which my work is getting hampered.
Need to get a replaced asset and compensation for delay in providing promised services......
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

Dell India — Inspiron 7348

 Garima0812 on Oct 8, 2016
Dell is hell

I had picked a Dell inspiron 7348 in 15.10.2015 for Rs. 65000 from the Dell exclusive store at Sector 43 at Gurgaon.
The laptop USB ports were very tight and the external drive was not recognised off and on.
Being a trusting customer, it did not occur to me that the USB ports were malfunctioning and due to the tight port the plastic body beneath the port got damaged. When the issue became persistent I reported it to Dell customer support in July 2013.
Their engineer on his first visit had fixed the USB port function with a simple screw driver and...
Complaint comments  Read comments Complaint category Computers & Accessories

Dell India — Laptop screen flickers

 m.r.krishnam raju on Oct 7, 2016
Our laptop's screen flickering frequently while working. please find video along with this mail .

our office address : vtiger systems india private limited,
No. 95, 12th Main, 3rd Block, Rajajinagar
Bangalore - 560 010.

please solve the issue as early as possible.

my mail id :
mobile : 91+8277910901
m.r.krishnam raju...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Dell India — Warranty Harassment

 Achena Akash on Oct 7, 2016
I bought a DELL monitor in February, 2016 with 3 year onsite warranty. After 6 months the monitor is having trouble displaying proper picture as there is a reddish tint always. As procedure, I contacted the customer care and told them the issue. But they responded in a very strange way. They told me and that have changed their policies of onsite warranty and I have to upload some documents and scanned paper. Please tell me from when buying a DELL monitor we also need to to buy a scanner, high quality camera etc for claiming warranty? Normal person from a developing country can not afford a DELL...
Complaint comments  Read comments Complaint category Computer Hardware

Dell India — Bad and disgusting customer care service related my laptop keypad issue

 av45645 on Oct 6, 2016

I have purhcased dell laptop on nov 2015, with the bill. On month of september 2016, my laptop keypad suddenly stop working. I called customer care - 18004254051, regarding this issue. They told me that my laptop is out of warranty, which in case should be in warranty as i have purhcased laptopn on nov 2015 i. E. The waranty is not updated by detailer after purchase. So u called to my detailer, they told me that it will take 10 -12 days, but it take 20-25 days for warranty updated. So as my waranty updated, i called to customer care (Nearly 7-8 times) for my laptop keyboard...
Complaint comments  Read comments [1]Complaint category Computer Hardware

Dell India — Requesting to inform you that, after 3 months of time; I didnt receive a proper item from dell

Dear Sir/Madam,

Greeting for the day And "Jai Hind"!

I place an order for a laptop from dell (Vostro 5459), but laptop provides me or received by me after A Month . Thereafter when I open up the laptop, I shock by seeing that the laptop had the wifi issue, keyboard issue, heating up, motherboard issue and also dell provide me a 6-month-old laptop . After that when I call dell and explain that it is a damaged product what I got, then they argue with me and taking 20-25 days again time, for send engineers to my place . and when engineer visits my place he told me same...
Complaint comments  Read comments Complaint category Laptops / Notebooks

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