Dell India Complaints & Reviews

Dear Sir,

Please note that I purchased a Dell Laptop on 31.10.2021 from Croma Stores for Rs.56, 840/-.

After purchasing the next day, I only complained for the batteries were too hot but not any resolution received.

Even in April 2022 also while opening the laptop, the whole screen will come out without any incident and the two screen Hinges / locks damaged. Your representative has replaced the...

I received my laptop on the 17th of august 2022, The laptop was defective from the day I purchased it. I want to replace it, I contacted the dell service several times and no one is helping me out.
My laptop has a strong heating issue, like, it heats up in2 minutes.
and it also has some hinge issues. there is a gap between the panel and the body which produces a sound and a strain while opening the lid.
I want to replace...

I unfortunately bought dell laptop which I didn't used atleast for 8-10 hrs in 3months
I got to know it is having issues with few keys in keyboard and screen, I gave complaint just after knowing... no positive response from dell

What if any one bought a new laptop and open the laptop after 1month and get to know that they received defected laptop.. still Dell deny the replacement?

Atleast it should see...

I purchased dell inspiron 5418 on 04.05.2022 at Dell himayathnagar store, Hyderabad telangana. I didn't used the laptop atleast for 24hrs in 3 months. It's having issues with keyboard and screen. Few keys in laptop are not working and the monitor is also having one white line. I gave complaint to dell 10.08.2022. I requested dell for whole unit replacement but they denied.

If I want part replacement in 3 months o[censored]se I should...

I purchased dell inspiron 5418 on 04.05.2022 at Dell himayathnagar store, Hyderabad telangana. I didn't used the laptop atleast for 24hrs in 3 months. It's having issues with keyboard and screen. Few keys in laptop are not working and the monitor is also having one white line. I gave complaint to dell 10.08.2022. I requested dell for whole unit replacement but they denied.

If I want part replacement in 3 months o[censored]se I should...

Am writing this with the biggest disappointment!
We do not think a 3rd rated support which dell is offering and we again suffered a lot with our time and paid money.

A brand new laptop - went through hardware issues (restarting complaint) where dell is not agreeing to a laptop replacement.
At least part (Motherboard) replacements should be in the fastest manner.
For the same laptop - we register and follow...

After so many complaints and followups the company technicians came and replaced the touchpad, keypad and motherboard but now the display is not at all working because of which i had to face serious consequences in my work as all my documents are saved on the laptop.
The entire laptop along with each and every part is faulty and i want you to either replace the entire laptop or provide me with refund for the whole amount otherwise...

Hi Team,

I have bought dell 5518 model from Amaozn india and when I requested for warranty dell told me to pay 11000 while the same model is available for warranty @ 4150( 3 year accidental ) . Please help me On the same .

Thanks
Vikram Tandon...

Worst customer service after buying products I have lost 60000 on purchasing dell laptop it's not even working for more than 3 months I asked them replacement but they told there no return even 1000 ruppees electronic gadjet has replacement if it is not working but dell selling duplicate non warrenty products. As one of the customer care person told there no claim after one month o[censored]sage is that dell products work good for one month, I lost...

My name Avadhut Kuvelkar, mobile [protected], another [protected]
I have bought three laptops under PACCIT Consultants LLP.
I have major issues for two of them under warranty.
Laptop no - 1
Service Tag BK5RJQ3,
Exp Ser Code - [protected]
This laptop bought two months ago has issues with mouse pad and sound. Both are behaving erratically, issue reported and tech support tried however it’s still...

Sir,
On 7th August 2022, while ordering a laptop from Dell india online store my payment deducted but order not processed. And I did not receive any confirmation email, the page displayed after payment is attached below as screenshot.

Order details are given below:

Date of order : 7th Aug 2022
Material ordered: New Inspiron 14
Laptop Model ordered: Dell Inspiron 14, 5420 Specification...

I have purchased dell insipron 14 5415 with service tag of HKC9KN3 on April 08/04/2022 . I have one year onsight warrenty with it, I have faced booting issue within one month on date of purchase I couldn't get help of support team and raised complaint aganit this with case number : "14786403" And a week before I faced so many issues like Software problem,
Keyboard not working,
Drivers issue,
I can't able tk connect...

I have ordered Dell Laptop. It is almost 10 days. Paid 54000. Still now No confirmation. Estimated Arrival time is going on increasing. Order Number :[protected]
Sales Representative: RAGHAVENDRA SHARMA
Please do the needful...

Hi sir/madam,

I bought a Dell laptop on June 2021 by selling my birthday gifted bike. Model is i5 processor 11th gen Dell Inspiron. Rs.54, 000

The laptop is very very slow filed complaint against dell multiple times shown this laptop to Dell service center multiple times. No use. Simply waste of money.

I am begging please please return my money back or give me an another new laptop..
br...

I have purchased dell insipron 14 5415 with service tag of HKC9KN3 on April 08/04/2022 . I have one year onsight warrenty with it, I have faced booting issue within one month on date of purchase I couldn't get help of support team and raised complaint aganit this with case number : "14786403" And a week before I faced so many issues like Software problem,
Keyboard not working,
Drivers issue,
I can't able tk connect...

At the time of buying new laptop they told that my laptop have 4/5+ hours backup but now after 3 months it cant run for 1.30 also and hangs too much. Please take action because due to this fraud I've lost my 75000 rupees...

I have dell G15 laptop
Automatic shutdown problem for a long time i have talked to technical support many times which didn't solve my problem please u solve my problem...

I had purchased a Dell Vostro 3500 laptop on 02.08.2021 online, through Dell website. This laptop was freezing and non-functional from Day-1. I had got it repaired once at Dell Service Center and once through one Dell engineer who came to my home. However in respect of my recent complaint, with 7 days left for warranty to end, the online support team failed to solve the 'freeze' problem. They advise me to go for 'paid advance support' as...

I bought a brand new Inspiron laptop from Dell on Feb 10 2021 with premium global support for $1, 263. The machine I received was defective and did not boot up. I've called Dell on numerous occasions over the last year and a half. The onsite support team visited my home 2-3 times with replacement parts. They replaced motherboard, display and some other parts but they were not able to fix the problem. Then Dell made another visit to my house...

I request you to plz don't purchase any Dell product,
1) After 28 days of purchase now it is not getting started from last 10 days.
2) It's battery backup is too low only 1.5hrs only you need to take charger every time with you.
3) After 15-16 days later of purchase system got automatically switched off 2-3 times while running the app on it.
4) System gets hang when I will runs or starts the java application...