Dell India — Dell laptop incorrect specifications

Address:	Bangalore, Karnataka, 562123
Website:	www1.ap.dell.com/content/default.aspx?c=in&l=en&s=&s=gen&~ck=cr

The specifications on the dell site for the model inspiron 7560 mentioned that the process speed is upto 3.1 ghz. I chose the laptop for the processor speed as i am software developer.

When i received my laptop the machine had speed of 2.50 ~ 2.70 ghz and max 2.70 ghz, when i called the customer premium support, they are telling me that i need to go to customer service center to do some turbo boost to get 3.1 ghz speed.

Why should i go to service center now?, if dell had mentioned that the current clock speed is 2.70 ghz and i need to go to customer service centre to get 3.1 ghz i would have not purchased the laptop. More over the technical support guy says i need to pay to get the speed.

The laptop costs rs 67990/-, a waste of money.

I have been asking and calling dell to help me with the issue. They are not ready to accept the mistake.

Worst experience with dell