Dell India — For Replacement of computer system from Dell Company

Address:

Rajkot, Gujarat, 360001

I have purchase dell computer system from company's authorised online distributor compuindia.com, but system is totally defective so technical support team of company said to replace the system, i have apparoch company for it as on 26th november and as per instruction i have send back to company and now till date 08th december, today after 15 days company's person said me as per telephonic talk that atleast 2 week more time taken for replacement, my office work is completely disturb due to this problem so please help me resolve the issue.

service tag no. is HFN6872 AND service requiest no. is[protected]

so please help me