Dell India — I am totally cheated by dell or dealer

Address:Bangalore Urban, Karnataka, 700056
Website:www.dell/support

Dear madam/sir

express service code [protected]
service tag J0GT632


I bought a laptop in 29july 2015. but my warranty end on 31 march 2016. i complint for this issue to dealer and he update my warranty to august. but my battery warranty end in 7th months ago. i call dell support and then they are said my product is very old to seal by dealer. so i totally shocked.
i fell i am cheated.

I complint an other problem in dell 2 months ago for my laptop battery drain out & laptop dead issue and they are not responce my complint. i complint this problem agin and again ... afterall responce 21july 2016. i face this problem two months becouse dell dont resive my complint two months ago.
my dell laptop dont work perfectly and this product is very old.
so my request is to replace my product . kindly take serious action on it.

dealer add :
INFOYS COMPUTER
25/1 D L ROY ROAD
krishnagar
Nadia, WB
E MAIL : [protected]@yahoo.in


My address:
name : Subir Saha
C/O : Tarak dey sarkar
96 prafulla nagar,
belgharia
kolkata- 700056
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1) dell find out my laptop problem is battery problem then dell send a link for battery[protected]
[protected]
Dell Technical Support ll Shankarnarayanan llJ0GT632
Inbo
Shreyash_Master

Jul 20 (6 days ago)

to me
Dear Customer,

We have checked our stock details and we currently donot have a compatible Battery available for your system.We request you to check with local computer shop or online websites like www.compuindia.com for a compatible Battery .
but dealer not listing my problem and he dont update my battery warrenty or dont replace my laptop battery
my another problem is ------
i go to dellsupport website and update my audio driver.
but update my audio driver then my laptop sound is very very... slow
kindly take serious action on it.

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