Dell India — Issues with my new laptop

Address:

Amritsar, Punjab, 143001

I purchased dell inspiron 15 5000 series on 14th April 2016 from Amritsar. The very first day it displayed wrong battery remaining time even though the battery functioned fine. Then whenever I pressed the brightness key the screen went blank for a few seconds. And now suddenly the audio stooped working. I had to restart the laptop to make it work again. I have used dell before I never faced such issues but now with a new laptop in less than 10 days I am having troubles. I called at the customer care, I got it checked from the local service center, I also contacted the service center at nehru place, new delhi. My issues haven't been resolved still. I heard about the pathetic dell customer care services before purchasing the laptop but i still went ahead and bought this system because I trusted the brand name dell had built for itself. I would like my issues to be resolved at the earliest.