Dell India — Making Full on the Name of offer

I purchased A dell Laptop.Packet Contain Mcafee Multi device antivirus having 15 month subscription. then after i pay 1299 rs for an independence day offer this offer gave 1000 rs jabong voucher Mcafee antivirus 15 month 2 year warranty extend Logac software according to above information i got two antivirus product one from offer and one with the laptop. But company is not supporting me to install the antivirus that i got from the offer.
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