Dell India — New dell inspiron 3542 not working at all

Address:

Mumbai City, Maharashtra, 400074

Hi,
I've bought the dell inspiron 3542 laptop on sunday 3rd april, 2016 and since weekdays followed immediately i couldn't get time to work on my laptop so started it on thursday 7th april, 2016. Battery was low so charged and next day when i opened it again shown the same problem and it couldn't sustain without the charger being connected. Network icon goes off suddenly while working and it needs to re-start inorder to re-gain. System boots very slow and it is still an empty system so i do not expect this slow right in the start.

I'm using dell laptop's since years and i never expected to get such a worst product right when i bought and i blindly trusted the brand to know that dell product will never be like what is it resulted at the end and i did not check it during weekdays.

I bought it from vijaysales, chembur and they did not entertain at all when i expressed my concerns with them and asked me to get in touch with dell for the same.

I want my laptop to be re-placed at any cost, i do not expect it to be repaired right away i've bought it.

Regards,
Arjun teddu
+91-[protected]

[protected]@gmail.com