Dell India — Pathetic service of dell - inspiron 3542

Address:

400011

I have had a very very bad experience with Dell laptop 3542 customer service right from day one of purchase. On the second day itself one of the customer service executives requested to access my laptop online and somehow managed to delete all my data which was very shocking for me and till date repenting for the same. Through out the warranty period I have faced constant problems with something or the other, be it keyboard, starting issues, hanging problems etc; I had lodged several complaints throughout the warranty period which remained unresolved and now being told that the warranty period is over hence Dell will not be able to provide you the service.
I REQUEST ALL LAPTOP BUYERS TO PLEASE DON'T EVEN THINK OF BUYING A DELL PRODUCT & EVEN SUGGESTING ANYONE, I WAS SUPRISED WHEN THE DEALER - VIJAY SALES MUMBAI HAD WARNED ME AT THE TIME OF PURCHASE INFORMING THAT THE SERVICE OF DELL IS GOING BAD TO WORST AND I WISH I HAD LISTENED TO HIM. YOU WILL ONLY REPENT AFTER BUYING DELL. THEIR CUSTOMER SERVICE IS VERY UNPROFESSIONAL AND RUDE.

GUYS DELL IS HELL. THEY SHOULD BE BANNED.