Dell India Pvt. Ltd. — warranty extension denied. | |||
Dear sir, I have purchased a dell laptop from dubai and wanted to extend its warranty so i called dell just before 2 days before the expiry of my warranty and i was informed that i need to transfer my product ownership to india in order to avail the service from dell india. The ownership transformation process took 2 weeks and then due to diwali holidays now its almost 1month and 10 days since my warranty expired. sir, normally i am eligible to receive 4 more years of paid warranty on my product but just because of the 1 month of delay (as mentioned above) dell technical staff told me that i am eligible to extend my warranty only for 3 more years and not for 4 years. sir, i was not informed about this and i was unaware about ownership transfer procedure. Please help me to extend my warranty for atleast 3 yrs and 10 months. I will be gratefull. Pratik[protected] Was this information helpful? | |||
Dell India customer support has been notified about the posted complaint. | |||
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