Dell India — Touchpad not working properly

Address:	Allahabad, Uttar Pradesh
Website:	www.dell.com

I bought a new dell laptop inspiron series core i5 (5558) a month ago and have been facing issues with touchpad since. The touchpad doesnt work properly and my cursor hangs a lot. This problem startet a week after i purchased the laptop. Also when i connect the mouse, the cursor is irratic ie it clicks on random stuff and opens it by itself. I contacted dell technical support but all they gave were some random instructions which failed to help me in any way. I have contacted them many times but they never sent anyone to adress the issue rather claim it might be a virus issue. I have an antivirus installed already and already had my system rebooted twice, and i know its not a virus. I want DELL to replace my faulty laptop or give me a refund! worst laptop company ever!