Dell India — Warranty period

Address:Rajkot, Gujarat, 360002

I have purchased dell venue 7 service tag no 7py3222 on 28/07/2015. On 27/07/2016 my sim card slot stopped working. I went to dell authorized service centre and to my surprise they said your warranty has expired in dec 2015 itself as warranty period starts from manufacturing date. It should have been updated by the dealer.
Whose responsibility is to update this. And who will pay for my losses. Even i talked to customer care and provide thm the option to mail the scan copy of the invoice but they refused. This kind of attitude is not expected from the company like dell.
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Cd rom is not working in my new dell inspiron 3250 service tag D5XP882

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information