Dell India — Worst service from vikram dell center erode

Address:Erode, Tamil Nadu, 638052
Website:dell

Myself gopalakrishnan, i bought dell pc 6 years back. And i have a problem in my cpu, as i want a reliable service i gave my cpu 3 moths back to vikram dell center at erode. There he said that we will send this to banglore and they will findout the problem and with your permission we will replace the parts or something. Late two days he called we can give the cpu here local service they will do it for 1000rs said minor problem in mother boars. As i have huge reliabilty over dell i asked no need we will do it banglore dell center. Later week he called need to replace mother board and fan costs around 5600. I accept to pay. They while im getting my product back i found out that he was a lier, he didnot send my cpu to banglore with local service help he bought mother board and cpu for around 2000 (I found bill of mother board and fan in a box) later i asked him to give us a bill and fought him why he is spoiling the dell name and giving such a worst service in the name of dell. Now he is threatening me to pay 800 rs for courier charges. So that he will return back my product. Dont know how iwill trust dell any more. I m sure i wont getting any favours from you.
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information