Dell — irresponsible customer support

Address:

Bangalore, Karnataka

Dear Dell, I recently purchased a Dell laptop, this is my second Dell laptop purchase in India (purchase number[protected]; with this laptop complementary 20 GB Drop box installer was given to me. But the installer is not functioning. I contacted Dell support some were rude and others kept on passing my call to different departments. The single reason I bought Dell is for its reputation to support customers. But I am wrong. If it is a kind of fun for your people to waste customers time doing this silly stuff, will be totally wrong.