[Resolved] Dell — Laptop Replacement

aman29april

from Badhni Kalan, Punjab

Address:

Faridkot, Punjab

hi, i am having dell laptop with service tag no : DKG7VQ1. It under complete care till June 2016. From last two months I am facing a lot of issues with laptop. Motherboard have been replaced 4 times. Speakers have been replaced 2 times. But still the speaker of laptop is not working. Many times, I Made a call. In between call gets disconnected and No one calls back. I am fed up from the service, calling again and again. Now I want my laptop to be replaced by new one. I am not free to call company again and again, they will replace the part and after some time face same issue. The service made me too irritated that it seems that Dell is Hell.

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Aug 14, 2020

Complaint marked as Resolved

Dell India customer support has been notified about the posted complaint.

Sep 26, 2014

Updated by aman29april hi, i am having dell laptop with service tag no : DKG7VQ1. It under complete care till June 2016. From last two months I am facing a lot of issues with laptop. Motherboard have been replaced 4 times. Speakers have been replaced 2 times. But still the speaker of laptop is not working. Many times, I Made a call. In between call gets disconnected and No one calls back. I am fed up from the service, calling again and again. Now I want my laptop to be replaced by new one. I am not free to call company again and again, they will replace the part and after some time face same issue. The service made me too irritated that it seems that Dell is Hell.

My contact details are :
Name : Aman Kumar
Mob. [protected]
Email : [protected]@gmail.com