Dell — Non delivery of my repaired dell monitor

Address:	Bangalore, Karnataka
Website:	www.dell.com

Respected sir/madam i have purchased a dell monitor on[protected]. and i was told that 3 years on sight warranty is given on this product. last month i was facing problem with my monitor so i called dell customer care. i was told that dell will arrange a pick up of my monitor from my house. on 5-9-2015 dell sent a pick up boy from DHL to pick my monitor. and i was given a receipt for submission of my dell monitor. 15 days have gone but i have not returned my monitor back. i have called customer care 4 times but every time they say that a request mail is sent to the concerned Department. but still i did not get my monitor back or any information regarding the same. so i request you to take the necessary step as soon as possible.