[Resolved]  Dell — Regarding the Operating System Disc

Address:

Chennai, Tamil Nadu

Sir, This is inform you that I own a Dell Inspiron 5521 laptop (Windows 8 pre-installed). The laptop had an accident on 25th-Jun-2014. According to the Company's policy they changed all the damaged products free of cost as it was in warranty period. They (service centre, Chetpet) delivered my laptop on 16th-Jul-2014. Along with the laptop they gave me a Windows 8 operating system product key as they replaced the damaged motherborad also, but they did not give me any Operating System Disc that I can use in future. When I ask them to give it to me then they gave me a wrong information that Dell Tech Support will parcel it to you through courier. Now I have the product key of Windows 8 Operating System Product Key which is useless without the Disc. Both dell Tech Support as well as the Service Centre has refused me to give any type of Disc. Kindly look into the matter and do something, I'll be really grateful to you.