[Resolved]  Dell — Replacement of dead battery under warranty

Dear Dell Team, Please find laptop details, requesting you to replace the battery as warranty expired dated 14th Nov 2014 . Actually, the problem was being faced since last 7 days but the problem could only be diagnosed on friday late evening (14.11.2014)only. Due to closure of office on saturday-sunday, the complaint could not be lodged and coordinated with dell team for raising ticket for troubleshooting & battery replacement as the complaint job is being carried out by ONGC Infocom devision. Name of CustomerDr. B P S Chavuhan (IOGPT-ONGC Panvel)Address PH-16, Kasturi-1, Takka naka, Panvel. Navi Mumbai Pin 410210Contact No[protected]/[protected]Case IDNot able to raise with cust care due to battery warrenty expaired dated 14th Nov 2014Asset makeDellModel Latitude 3540Express Service Tag[protected]Problem Battery backup zero. ( i.e End of life & need to be replaced)Battery specifications Dell 65Wh std rechargeable Li-on Battery 11.1V Type MR90YWarrenty Expaired laptop is till under warrenty for 4 Years from date of purchase i.e 14th Nov 2013PO no.1000087ReferenceAttached scanned copy of PO You are requested to replace the battery under warranty period at the earliest so that ONGC corporate job is not suffered.. Regards Dr. B.P.S.Chauhan Deputy Genareal Manager (Chem) IOGPT, ONGC, Panvel, Navi Mumbai-410206 Mobile ;[protected]