Dell — Soundcomeswhen I open and close the lid

Address:Mohali, Punjab

I have problem my dell laptop bought in september, 2014 end. The laptop has accidental damage, complete care and next day onsite warranty for one year. I use it for educational purposes.Open it in morning once and close it in afternoon. Now you tell me how can there be any wear and tear with this new laptop. If my laptop would have been 2 years old then i would have agreed to it. But it was bought in september 2014. And now it is April 2015. And with my usage I think hardly any wear and tear comes to the laptop. Now when I complained about a sound coming from right sound of my laptop near the hinges and made a complaint and I am worried that those may break then why am I being told that It is not covered in my warranty. Please will you explain me about it. Because I know it and you know it as well that you have made claims "Everything hinges on it: We test Inspiron laptop hinges to ensure they still feel tight, even after opening and closing the lid 20, 000 times" so this should not happen to my laptop. Please reply me. My Email Id is saini.[protected]@gmail.com.
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