[Resolved]  Den Boomband — Payment failed

Address:New Delhi, Delhi, 110092

I have done payment for dell boomband using on-line recharge. My money has been deducted but account has not been recharged. I needed internet urgently. I want to pay by cash but I don't know how. The customer care says they will come to my house for collecting payment but they have not come yet. Please help me, I am out of internet for 3 days. I need it urgently. Please help

My contact email - [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
DEN Networks customer support has been notified about the posted complaint.
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Dear Shikher,

Thank you for sharing the details! Please be rest assured that our Customer Care team will contact you today and help resolve all your pending concerns.

For further correspondence you can also mail us at [protected]@denonline.in and our team will be happy to assist you..

Regards,
DEN Boomband
Dear Shikher,

If possible, then kindly share the transaction /merchant id as well so that it will be easier for us to track your payment.

Thank You,
DEN Boomband
Dear Shikher,

We are glad to inform that your account has been successfully activated. And as per our discussion with your mother, we will also be crediting an extension of 7 days as compensation for all the inconvenience caused

Hope this resolves all your concerns and look forward to serving you again :)

Regards,
DEN Boomband

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