Den Boomband — Payment not yet released

Address:

110034

My User id is A_913530.

Kindly advice, where do we stand on the complaint raised for my payment made on 07/05/2016 which as per the on-line summary it is reflecting in my account on 12/05/2016.
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I have not yet received the credit of the payment in my account and was asked to make another payment to continue with the service.

I was not expecting such kind of service from DEN and was a big time harassment for me as a customer.

Kindly help to get the amount credited back to my account at the earliest, as this has been more tham 15 days and i have not heard back from anyone, can some one getback to me ?

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Amresh kumar