Den Networks — Refund | |||||
I was your Net Coonection user id G-84415 Firstly i request to shift my net from Mayur vihar ph -2 to Shakarpur most most it should take time of 2-3 days but your staff did it more than a week and after i recharge my den account on 24 jan 2016 and its not start and i call so many time but there is only one answer "i forward your request from my hand and our engineer visit your place but its takes 3-4 days there is no any call or person in my palace as a working in a MNC internet is must to me but due to your staff i suffer many problems and after fed up to calling and write you mail ( i got no any reply from your side) i decide to discontinue with your service so i was submit my request on 26 jan 2016 and wenever i was call there is only one ans "i forward your req from my hand " but there is no any step taken by den staff i called more than 20 times every time i recieved same ans and yesterday I talk with Mr sandeep they told me i do it on priority basis but there is no call or nothing its more than 24 hours. may b this is my last message after that i will take legal action and i have all the recordings and mail regarding this. Now finally they told me there is no refund possible. Was this information helpful? | |||||
DEN Networks customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
No internet connectivity
Jabse recharge kraya hai us din se internet ni chl rha.Costumer care pe call kro to wo dusra no de dete hai.us no pe call kro to wo khte hai toll free no. Pe call kro.
Aap paise kis baat ke lete ho costumers se.
Jb kaam ni krna hota hai aap logo ko
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236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Firstly please accept our sincere apologies for the unsatisfactory experience you've had. Please be rest assured that our team is once again looking into your complaint and will get back with an update shortly.
You can also mail your complaint to [protected]@denonline.in and we will be happy to help.
Thank You,
DEN Boomband