Dena Bank — atm machine linking

Hi sir, Good Morning. We r the customers of dena bank in balihati branch.there have a ATM but never have no link in this machine for maximum 3months.it's use should be for 24hrs but the banks staffs it never opened.so we suffering too much in problem.we told to bank, but they not take it seriously. so sir please I requested u that please do something. Then i[censored] kindly provide for usable to this ATM machine then a greatly thanking for u. from- Dena Bank ATM Card Holders. Balihati Branch. Bamanpukur, Minakhan, North 24 pgs, 743425.