Dena Bank — complaint for deduction from swipe machine.

Address:

Pune, Maharashtra

Hello Sir, I have done transaction 20736 rupees on 7 May at Sony Center from swipe machine but it got failed and amount was deducted from my account and it also not transferred to Sony Center account. On next day i.e. on 8 May i have given complaint to bank at Amravati (camp) branch(Attached email below). From last 7 days I am calling Dena bank customer care at [protected]. After had discussion with customer care they use to give me one number to call that is [protected] and I was trying this number everyday more than 25 times and no one responding on this number and many times number is busy and if its ringing then no one receiving on this number. I have given online complaint from Dena Bank website but there also status is showing as pending from last 5 days.Today its 10th day and didn't got my money back. Shame on the service of Dena Bank :( Its more than 13 days but didn't got my money back.Please do the needful. Regards, Pankaj Dhapke