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Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

3.7
Last updated Dec 18, 2023
Complaints 1046
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Dewan Housing Finance Corporation [DHFL]
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Dewan Housing Finance Corporation [DHFL] Phone Numbers

Toll free
1800 22 3435
133
81
Phone
+91 22 6600 6999
116
66
+91 22 6106 6800
33
25
+91 12 4409 2750
19
30

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Fax
+91 22 7158 3344

Dewan Housing Finance Corporation [DHFL] Website

Dewan Housing Finance Corporation [DHFL] Head Office Address

201, 2nd Floor, Vipul Agora, M G Road
Gurgaon
Gurgaon District
Haryana
India
12200

Dewan Housing Finance Corporation [DHFL] reviews & complaints page 14

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T
Tania Sazid
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misguided/delaying by dhfl for availing pmay

Address:38 A, Ali Hyder Road, Titagarh, Kolkata - 700119, Kolkata, West Bengal, 700119

Myself sk sazid ali applied for homeloan & approved on july 2015 against loan id 00042126. After this, trying to apply for pmay as per my eligibility but the brunch executive (Kallamandir, kolkata, wb) mr. Govindo ignoring the matter. Called up several times & visited but they avoiding the same with excuse. Finally on nov'18 received call from branch mr. Soumen dutta, who asked for submit related documents. As suggested, it was submitted...
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It's a very disappointing experience with dhfl and in spite of mailing to [protected]@dhfl, nodal officer and even ceo is not helpful to get my part disbursement and the branch sales manager says it's on hold with a reason that dhfl is facing problems. It's been more than 2 months.

While the builder is putting immense pressure and has been talking about cancellation of entire transaction.

Who should be held responsible...
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Address:Vellore, Tamil Nadu, 632007

Hi,

I am visiting my home branch for around 7 months for the remaining amount of my loan.

They have been giving me the same reply that we will disburse next month.

Here are the details of the loan:
Application no: 01570119
Loan code: 00002060

Customer service is pathetic. They give the below reply to all my emails.

"in this regards, we would like to...
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S
Sanjay Sharms
from Mumbai, Maharashtra
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for deduct emi but loan not disbursed

Address:Aaaaaaa, Rewa, Madhya Pradesh, 486001

For refund deduct emi and insurance premium my loan no 1775056 and housing loan no 00004964
Respected sir,
I am vijay tiwari from rewa madhya pradesh and my loan generate but i can't recieved payment from your company due to disburse issues but my emi start months vise and deduct my account and one time insurance premium also deduct by ac.
So, we want to refund my deduct emi rs 22222/- three continues installment 222222*3=...
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P
PankajKiaanChawla
from Delhi, Delhi
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refund due to me is not issued since two months

Address:House # 388, Ist Floor, Sector - 30, Faridabad, Faridabad, Haryana, 121003

I am also one of the dissatisfied customers list of dhfl.

I am chasing for refund due to me, i have several email communication with dhfl response, nodal office etc. But no one is responding with the exact facts. Everyone is saying you complaint is in process, if there is delay of even single day they used to charge us the interest. On the flip side, are they not liable to pay interest to the customer along with penal charges...
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V
Vipul Buha
from Surat, Gujarat
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don't accept foreclosing cheque, on 28 may 2019

Address:Surat, Gujarat, 395010

Dear sir,
Dhfl dont accept cheque from 25 th to 31 date of month,

On 28/05/2019,
I visit dhfl surat branch to deposit payment to foreclose loan but branch told me that they can not accept payment from 25 to 31 date of month,
They told me that they will cut next month installment,
In foreclosing latter they already taken interest up to 31 may 2019,
Why they can not accept payment even...
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S
Shekhar2019
from Mumbai, Maharashtra
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complaint against abusive and threatening dhfl recovery agent

Address:NAIGAON, Thane, Maharashtra, 401208

Respected sir/madam,

I have taken home loan from dhfl in january 2013. I have been paying my emi regularly from jan 2013. This month due to personal reason my emi got bounced. Dhfl recovery department without giving any notice or email, sent an agent on 23rd may 2018 to my residence in evening 6:45 pm (Photo attached) and he threatened and abused me. I asked him to inform me his name and provide me the detail, but he refused...
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P
praveen4snaveen
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final disbursement is pending

Address:Kurnool, Kurnool, Andhra Pradesh, 518001

Home loan code : 00001532
I want the rest of the loan approval disbursement amount to be disbursed.

Fyi i visited the branch and the manager and team are telling full disbursements are under hold.
Dhfl needs to disburse all the approval amount when they are debiting the full emi amount for me, this is a very bad practice.

Please disburse the full pending amount for which i am already paying the...
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L
lakchauhan
from Delhi, Delhi
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pmay subsidy not received.

Have an on going loan from dhfl from august 2018. I still have not received pmay subsidy till now. On asking dhl they just vaguely say that my file has been submitted to the NHB there is delay from govt not our side.
They are not even providing me any proof/ acknowledgement that file has been really submitted or not.
Please look into this matter. They are blaming govt. for this. I have asked them to follow up with NHB there...
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G
Ganesh B. Shinde
from Mumbai, Maharashtra
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loan account statement & copy of sanction letter

Dear sir,

My loan account no.[protected]. I have required loan a/c statement since beginning to till date & copy of sanction letter. I have not time to visit your branch (Panvel). So kindly send on my email ([protected]@gmail.com).

And kindly provide on my e-mail id of loan a/c statement & copy of sanction letter.

Regard,

Ganesh shinde....
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S
Saiashok
from Coimbatore, Tamil Nadu
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not return processing fee

Address:No, 2, Mahalakshmi nagar, Kuniyamuthur, 641008

Dear sir,

Loan no.00008220 name d. Ashok cell number [protected] process fees 35813 (26.9.18) in my bank ac ([protected]) syndicate bank.
The above is my loan process details. There is some problem in (Dhfl) our side i didn't get loan. Also i am not received the processing fee & also my i loss mod amount.
Lost 8 months follow your person in bank at sivanadhacolony branch. There is no response to me. Please...
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U
umeshlal shaw
from Mumbai, Maharashtra
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increase in rate of interest at once by 4 percent

Address:Bardhaman, West Bengal, 713206

A plot loan of 14 lakhs was availed by me. At the in initial stage, an amount of 60 thousand was debited towards insurance. The rate of interest was 10.5 percent. Subsequently, they offered me for reduction of interest by 2 percent if i but one lic product. I bought dhfl premica and on payment of additional 2900, the rate of interest as reduced to 8.7 percent. After 8 months, the rate of interest has been increased to 12.45 percent from 8.7...
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P
pratik1488
from Rajgarh, Madhya Pradesh
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lone

Address:7/1 m.g. road dewas m.p., Dewas, Madhya Pradesh, 455001

My name is pratik deshmukh mob. No [protected] e-mail id deshmukh. [protected]@gmail.com, very very very poor service provided by dhfl. I took a home loan from dhfl and they harass a lot during sanctioning the loan charging processing fees much more than any other bank and many more hidden things in loan which we come to know after sanctioning the loan. And after sanctioning the loan they increase rate of interest within 2 months. So shocking...
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A
AvnuKishu
from Delhi, Delhi
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home loan interest rate

Address:New Delhi, Delhi, 110059

Very very cheater bank. They are regularly increasing the intrest rate and without informing me they have increased my tenure, how? It is twenty years loan (240 months), this year when i got the pmay and i checked my statement it is 317 month loan.
1st month i paid 25256 emi, the principal amount is 4009 rupees. After 22nd month, i checked, the principal amount, they are deducting is 1637 rs, rest is intrest.
I will switch...
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A
from Lucknow, Uttar Pradesh
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increase emi two times in the last 4 months

Address:Lucknow, Uttar Pradesh

Hi team,

I have taken home loan from dhfl and found that they increase emi two times in the last 4 months
This is not included in t&c, i have talked to customer care regarding but my problem was not solved.
This is the very worst service provided by dhfl and therefore i request you guys that you look into this matter and resolve it as soon as possible....
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laxmi ghosh
from Mumbai, Maharashtra
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not refunding cholamandalam insurance amount

Address:DHFL Dahisar Branch, Mumbai City, Maharashtra, 400093

Dear Sir,

I, Laxmi Ashok Ghosh closed my home loan in December 2018 . My loan Application No 01184385 and that time they had told they will refund the Cholamandalam Insurance amount in February 2019. I waited for 3 months

So again in 27th March 2019, I visited the Dahisar Branch and they assured you will get the amount before 26th April as already Cholamandalam has credited in DHFL account. But yet DHFL has...
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F
Faheem Nakhuda
from Ambad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service

Address:Ratnagiri, Ratnagiri, Maharashtra, 415612

Hi team,

Need confirmation letter from ratnagiri br why my subsidy has been reversal which is paid by government, i have experience very bad service from dhfl already you have charge heavy rate of interest middle class customer suffering. That why everyone one shift to hdfc bcz of good service.

Customer name-faheem nakhüda
Loan no -209
Location - ratnagiri...
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srinpush
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service to the consumers

I have taken a housing loan fro DHFL 3 years back. Right from the beginning i.e., Processing the application to till date, I am totally unhappy with their services. I faced numerous problems and have to spent lot of money unnecessarily. For instance they made me to register the documents twice with the Registrar of companies.

The most important part of it, even after the payment of EMI in time, they always send reminder and...
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B
bhayal
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving partial payment of construction loan

Address:Jodhpur, Rajasthan, 342001

I have taken loan for construction from jodhpur branch, but after some partial payment i am not receive rest of amount from last 8 months.
there is no satisfied answer from your branch.
i have to give payment of construction company and to complete rest of work of my home.
Kindly arrange to inform local office to send the installments without further delay. Progressing of my house construction very much affected. Because...
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A
anjaliverma
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not yet received

Address:Ludhiana, Punjab

I applied a for a home loan which was sanctioned vide loan account no. 4417 in the month august, 2018, but the amount was not disbursed and then got cancelled. Even after putting many e-mails, i have not yet received any refund which includes one pre - emi also. The total amount of refund is more than rs. 17000/- which i now demand with applicable interest. Their customer care never picks up the call and emails to them have gone unanswered....
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