Dewan Housing Finance Limited — Misselling | |||
I, Sri Tanmay Sarkar, applied for a mortgage loan to "dewan housing finance limited". They had sanctioned the loan amount of Rs. 8, 23, 807(having the loan acc[protected] in the term of 15 years. They added two insurannce during the sanction of loan naming ''dhfl pramerica group credit life plus'' and ''dhfl pramerica roz sanchay(pol. no.[protected]". They told me that these policies will be refunded when the loan repayment will be done. however, after few months I have applied for TAKE OVER from HDB Finance. HDB sanctioned the loan and the take over has been done. During this process DHFL has returned me the premium amount of Rs. 11931 against the policy ''dhfl pramerica group credit life plus''. But they refused to returned me the premium of Rs. 16800 against the policy ''dhfl pramerica roz sanchay(pol. no.[protected]". They answered me that I have to continue. I had applied for the loan due to my financial problem, why I have been added such a policy which is not refundable even after making the full repayment of the loan? Is it possible for a person to pay the EMI of the loan and also the premium of the policy as well? Kindly go through the matter and do the needful so that I could get back my money. regards Tanmay Sarkar [protected] Was this information helpful? | |||
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. | |||
8 Comments | |||
Comments
this is totally disgusting, painfull that the financial ferms are highly involved in corruptions. all the persons are requested to apply loan in DHFL carefully.
Dear Mr. Tanmay Sarkar,
We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.
For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.
Regards
DHFL Team
We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.
For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.
Regards
DHFL Team
Right.. They do force an insurance irrespective of customer's interest.
Very Bad service and it is actually a fraud .
Very Bad service and it is actually a fraud .
To DHFL Pramerica LIFE Insurance Compay Ltd. Gurgaon, Hariyana Sub: Complain of the miss selling of policy. Dear Sir/Madam, This is to inform you that I, Sri Tanmay Sarkar, applied for a mortgage loan from Dewan Housing Finance pvt limited. They had sanctioned the loan amount of Rs. 8, 23, 807 in the term of 15 years. They added two insurance during the sanction of loan naming ''DHFL pramerica group credit life plus'' and ‘‘DHFL pramerica roz sanchay(pol. no.[protected]". They told me that these policies will be refunded when the loan repayment will be done. however, after few months I have applied for TAKE OVER from HDB Finance. HDB sanctioned the loan and the take over has been done. During this process DHFL has returned me the premium amount of Rs. 11931 against the policy ‘‘dhfl pramerica group credit life plus''. But they refused to returned me the premium of Rs. 16800 against the policy ‘‘dhfl pramerica roz sanchay(pol. no.[protected]". They answered me that I have to continue. I had applied for the loan due to my financial problem, why I have been added such a policy after making the full repayment of the loan? Is it possible for a person to pay the EMI of the loan and also the premium of the policy as well? Please do the needful as early as possible. Regards Tanmay Sarkar [protected] dear Sir/Madam, according to their suggestion that I will get my money back I have submitted my complain many times here. I have also sent a letter as directed by them. But no response has been given to me. I could not find any way what to do and where to go. please give me a proper instruction... regards Tanmay Sarkar
I have not received any response from DHFL. As they told me to submit my documents, I did the same. they confirmed me to return my money. but nothing happened.
I have not received any response from DHFL. As they told me to submit my documents, I did the same. they confirmed me to return my money. but nothing happened.
I, Sri Tanmay Sarkar, wrote a copmlain against DHFL. answering the mentioned complain they informed me that the amount would not be refunded and also not reponding me properly. They suggested me either to continue the policy, or to pay 3 premium and then go for surrender.But when I am asking what will be the return they are not giving me the clear picture. But The Teritory Manager Mr. BISWAJIT told me at the time of loan disbursement that the policy will be closed at the time of loan closure. I was not ready to invest in the policiy, they forced me to invest in the same and mis committed about the policy.
please suggest me the proper way what should I do in this circumstances...
regards
TANMAY SARKAR
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201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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