Dewan Housing Finance Corporation [DHFL]

Dewan Housing Finance Corporation [DHFL] — Plot loan processing

Prashanth Naredla

Address:

Hyderabad, Andhra Pradesh, 506080

Plot Loan application started on 23rd Nov, 2015. I have submitted all the documents within 2 days time and my processing fee cheque amount credited within a week time. After that the actual game started, there were multiple technical assessments, multiple people giving different updates on the loan. Initially they said, i will get 52L and after a week they said, they can give only 32 and in the end they said, they got approval for 24L. Here comes the worst part, after they said, i am approved for 24L, its been more than 1 month and i didn't get any update, not responding to my calls, and no cheque. I already escalated to their top management including their CEO as i was deeply hurt with their behavior. Please please please.. Do not go with DHFL. These guys are not fit for anything. There is no minimum courtesy for the customer. No body knows whats happening with the loan. Wrong updates all over the place.

I can be reached @ [protected]@gmail.com if anybody wants more information.

Thanks,
Prashanth.N

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Comments

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Prashanth Naredla,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

Prashanth Naredla

Thanks for the reply.

Concerned team member did called me and explained the loan processing status.

Though i was not happy with the technical evaluation, i am still OK i have my backup plan ready.

I feel technical evaluation is not done properly on this case. Person went to the site should give transparent feedback to the company.

It is HMDA approved layout and development work is going on well, but not sure why the loan is rejected.

I was told the venture is like that for last 4yrs, but i bought the plot 2years back when there is no development at all.

I am not desperate for this loan as i have other backup plans, but just bringing this to your notice to make sure other customers are not suffering with improper technical evaluation.

It should have been done before i escalate the issue..

Thanks,
Prashanth.N

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Prashanth Naredla,

We understand that our customer care team has looked into your query and provided the best possible resolution via email.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
DHFL Team.