[Resolved] Dhamaalshop.com — Delivered different article and not responding to mails nor taking the phone calls

Varungaba

Address:	New Delhi, Delhi, 110085
Website:	www.dhamaalshop.com

Received the item after three weeks of placing the order and that too 6 t-shirts delivered against price prepaid for a 32"LED. Now neither the calls are being connected to customer care and and nor the mails being responded.

This deal is still active and the link is

http://dhamaalshop.com/product/videocon-32-hd-led-tv

Initially they even gave a fake tracking ID and courier company denied having received any product from dhamaalshop for dispatch.

Later when the article arrived it was a pack of tshirts against the order of 32'LED .

I requested Gojavas (Courier company) multiple times to share the contact details but they are denying to help.

+2 photos

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Nov 6, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,
That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer.

We appreciate your bringing this matter to our attention. We apologise for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

Again, I thank you for bringing the opportunity to correct it.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]