[Resolved]  Dhamaalshop.com — Full payment but item not received

Address:Alwar, Rajasthan, 301019

I have ordered on 16.03.16. My order no. Ds 35964. I ordered a led tv 32". I pay full payment to company. But do not receive my ordered item till date. Sir pls. Provide my item. I sent e mail to company more time. Replied by computer, don't response. I was try with mob. No. But only computer attended my call. I don't know how to connect with company and how to say my problem to company. Pls. Help me for solve my problem.

With warm regards,
Manoj kumar
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Nov 5, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

This is in regard to your order no. DS35964 which you placed with our company Dhamaalshop.com on the[protected]:55 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Gojavas Courier and you track your order in Gojavas Courier site. The tracking number is – 100453. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
Complaint comments 

Comments

Dear sir,

My order no.:- DS46112
Order date 03.05.2016
My Address:-
Vikas Kumar, 1201-Hemkunt house, 6 Rajendra Place, Near Rajendra Place Metro Station, New Delhi - 110008
Mobile No.:- [protected]

Please check my order status & Please tell me quickly.

Regards

I ordered one item worth 910/-
Another one videocon led tv 32" worth 6499/-
On 5.5.2016 at around 12 p.m
my confirmation id DS47859
EMAIL.[protected]@gmail.com
contact no.[protected]

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