[Resolved]  Dhamaalshop.com — I dind receive my produt is 5 days back and ur company is not responding

Address:Mumbai City, Maharashtra, 400051
Website:dhamaalshop.com

Dhamaalshop.comdhamaalshop.com videocon 32 inch led tv
Ab wasim khan on may 19, 2016
This is to inform tht sir its 21th may 2016 i purchase a videocon 32 inch hd led tv name of wasim khan
I swap my credit card card to make payment of 6749 rs. But i show thr is pending order details and also i cant get any details whn i got that product at which date n wht time pls do the needful thing i have an advertising company in name of aroraadvertising and my email id is wasim. [protected]@gmail.com so give me infortmation whn i got my videocon 32 inch led tv i will still show order status is pending for wht reson my order is pending already my contact no [protected] and ur service is so waast they r not rplyng on mail and no os also not working wat u r given..
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Nov 6, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

This is in regard to your order no DS52230 which you placed with our company Dhamaalshop.com on the[protected]:58 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
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    +91 91 0267 0169
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    GL Electronic, Ranju Nilay Bhavan 1st Floor, New Laljee Tola, Patna, Bihar, India - 800001
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