[Resolved] Dhamaalshop.com — Order no : ds673 but not sending

Mekala Venkat

from Delhi, Delhi

Address:

Anantapur, Andhra Pradesh, 515003

Why??? we are not sending a videocon tv 32' & our order number is ds673 on 27.06.2016. so please send me tv or return money. i am ordering as a guest.

Address:
Mekala venkata ramana
Door no:2/78, s/o mekala kristaiah (late), akuthotapalli village, sku near, svpuram post, anantapur district
Anantapur, 515003
Andhra pradesh, india

Items ordered:

Videocon 32" hd led tv (luck by chance offer) inr 6, 599.00 each

Subtotal : inr 6749.00
Shipping : inr 150.00
Discount : 0.00

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Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no DS673 which you placed with our company Dhamaalshop.com on the[protected]:08 AM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]