[Resolved] Dhamaalshop.com — Sony power bank is pending order and not notified to owner | |||||
I am book sony power bank at your website date 13/07/2016. And i have only showing your order success and no notification of order of my message or email and order showing will be pending. I am using net banking to payment and my full payment of successfull. Please solve my issue or notified me thru message or email. Name : amar gaykwad Email : [protected]@gmail.com Order id : ds6700 Mobile no. : [protected] Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, This is in regard to your order no DS6700 which you placed with our company Dhamaalshop.com on the[protected]:45 PM. We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Customer Care Team Dhamaalshop.com +91 [protected] | |||||
 2 Comments | |||||
Comments
I ordered 10000mah sony power bank on 14.07.2016 through
dhamaalshop.com, full amount deducted from my bank
account but no confirmation msg or email received by me.
My email id. [protected]@gmail.com
Mob no. [protected]
Kindly send order confirmation notification sms or email as eary as possible.
Pr
dhamaalshop.com, full amount deducted from my bank
account but no confirmation msg or email received by me.
My email id. [protected]@gmail.com
Mob no. [protected]
Kindly send order confirmation notification sms or email as eary as possible.
Pr
DhamaalShop.com Customer Care's response, Oct 3, 2016
Verified Support
Dear Sir,
We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back
Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077
We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back
Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077
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my order no.ds16816
my mail id :[protected]@gmail.com