[Resolved] Dhamaalshop.com — Unethical behaviour/order No: DS33828 | |||||
Hi I have ordered a videocon 32" LED TV on 10.08.2016 but not received yet. Please cancel my order and refund my amount ASAP. Kindly revert urgently. I have been trying to reach out customer care through phone and email address given on the website but it seems nothing are going through and they are not reachable. Please find below my order information: order no. DS33828 Date[protected]:01:40 Shipping address Munnawar Khan Door No: 384, 5th Main Road, Yemmedoddi Road, Subhash Nagar, Kadur Taluk Chickmagalore District 544578 Karnataka, India Billing address Munnawar Khan Door No: 384, 5th Main Road, Yemmedoddi Road, Subhash Nagar, Kadur Taluk Chickmagalore District 544578 Karnataka, India Items Ordered: Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Customer, This is in regard to your order which you placed with our company Dhamaalshop.com. We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Dhamaalshop.com Customer Care Team +91 [protected] | |||||
 4 Comments | |||||
Comments
I am booking in one led TV 32inchevediocon but not complete in profile and order history
Reply
I have order 2 soni power bank on 14.07.2016 ageist Order No DS10091 rs.739 but till date... no tracking no delivery no. & no any information of my product delivery.
I think Dhamaalshop.com is a very big fake & fraud Site ...
I think Dhamaalshop.com is a very big fake & fraud Site ...
No response... Very worst service!
DhamaalShop.com Customer Care's response, Oct 3, 2016
Verified Support
Dear Customer,
We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back
Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077
We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back
Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077
still there is no response and refund of amount...very worst service
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
895
Pending
0
Resolved
492
+91 90 2534 0077
+91 91 0267 0169
GL Electronic, Ranju Nilay Bhavan 1st Floor, New Laljee Tola, Patna, Bihar, India - 800001
View all DhamaalShop.com contact information