Dhanvi Internet Solution — Internet not working properly also service is not good | |||||
I have purchased 2MBPS plan and paid for 3 months, It's one and half month now and I never got speed above 300KBPS. I have called them several times and they used to answer u just restart the your router, from last two weeks they are telling that we have some problem on line to solve this problem "it will take 2-3 days to fix"after that also nothing happened till the date even after waiting one month.also how many times i called to customer care all times they are busy and some time they will tell wait we will fix in 1 hour.form last two weeks i m complaining but no any person came and solve the problem now i m highly irritated with this service. Was this information helpful? | |||||
Dhanvi Internet Solution customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Totally unprofessional approach. No technical support & no seriousness for customer concern
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My name is Ashok Ganatra. I have purchased 3 mbps plan for 18 months period. Several times I have complained for No connectivity & regarding speed I will say BSNL Broad bend is better. Some time even 2 G is faster. I want to know how to get refund ? Even customer care person is not providing numbers & email ID of management.
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+91 79 6777 7777
B-701, Samudra Complex, Near Hotel Klassic Gold, Off C.G. Road, Navrangpura, Ahmedabad, Gujarat, India - 380006