DHFL Customer Care

Dewan Housing Finance Corporation Ltd

HDIL Tower, 6th Floor, Anant Kanekar Marg, Station Road, Near Railway Station, Near Bandra Court, Bandra East
Mumbai City District
India - 400051

Customer Care Phone Numbers and Contacts

Phone:1800 22 3435
 +91 22 2647 0338
 +91 22 2647 0339
 +91 22 2887 5118
Regional Offices:

Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066
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DHFL Complaints & Reviews

DHFL - Unethical and false commitments given

 Munzer Challawala on Mar 3, 2015
Hi, I have had an another Horrible experience with Dhfl which has really proved that you guys are just cheating people. The last issue which had happened with the borivali branch and Mr bhiku singh was co ordinating with me for which the matter was closed by paying me half the amount of my processing fees.He had advised me that by providing me the latest IT returns i can re apply the loan which will increase my loan amount. After filling my Returns for 2014-15 i mailed him and infant tried calling him but there was no response, then i called up the customer care number and provided all the past...
Complaint comments Read comments Complaint category Loans

DHFL - Cheated by your gurgaon office

 ARORABK on Mar 2, 2015
Dear concerned,

Subject: cheated, mis-guided, mis-behaved and rude attitude of your gurgaon office Sales Manager
You would appreciate that if any organization is ethical, transparent, fair and clear in dealing with its customers, they win the heart and next time the customer may not have to think twice dealing again and with great confidence customers give reference to others.
DHFL is a big name and may be the same kind of vision your promoters may be having and as a result of which the company has reached to such a level.
However would like to mention that the...
Complaint comments Read comments Complaint category Other

DHFL - Complaint your employee not guiding properly and giving a false commitment

 Suchit Gurav on Feb 24, 2015
Hi, My Name is Suchit Gurav i applied a loan at DHFL, loan is sanction but i will not getting a proper guidance from your side, Name of Customer: Suchit Suresh Gurav Application Status: Application Sanctioned Enquiry Date: 28-01-2015 Loan Sanction Date: 14-02-2015 Requested Loan Amount (Rs): 2500000 Sanction Amount (Rs) : 2742709 After this i called your customer care executive snehal for next step, she gave a call to wilson desoza, he told we want a draft agreement and master file from builder and he will collect, i called Wilson on Saturday evening paper is raedy and...
Complaint comments Read comments [1] Complaint category Loans

DHFL - Reassessment of EMI

 jai shankar singh on Feb 13, 2015
Sir, I jai shankar singh My Home loan 1035000 since 2012 Nagpur Branch, Ngpur branch all tel. No any person lefted of the call. My Enquiry is if any process of reassessment of my home loan pl.tell me or mail my id- jaishankar.singh50@gmail.com. thanks...
Complaint comments Read comments [1] Complaint category Security Services

DHFL - waiting for approvals

 prashant20300 on Feb 12, 2015
Sir, This is Prashant Kolarkar from Aurangabad, Maharashtra. (Kolarkar Developers & Dhillon Construcion) Sir have logged in 11 files from my Construction project (Sai Siddheshwar Nagar, Pokhari, Aurangabad (MH)) in the month of November 2014. ..7 files approval's were came in the month of December 2014 only and they ask us to complete registry formality out of that only one clients registry was done in the month of November 14 is only...but for rest of the files your people from aurangabad branch said you have to wait till some project need to finish first...after that we were waiting from...
Complaint comments Read comments [1] Complaint category Banks


 rushi25 on Feb 10, 2015
dear sir, i want to complain against your company regarding loan on 1st week of november one madam call me and said that you to pay 50000 and you will get loan of 30lakhs i have paid it but after that repeadtly i am calling that no but they are not giving any response the policy is in the name of rajiv rameshkumar sanghavi and policy no 00332029 the name is dhfl pramerica so i want my money back it is very urgent i dont want any loan please it is a request to you please look after my matter as soon as possible the madam name is pooja/aariya madam and their mobile no is 8286016847 and they told that...
Complaint comments Read comments [1] Complaint category Loans


 Ramesh Cg on Feb 7, 2015
i have got top up loan on my home loan (loan account number 00009576) but my ECS is not start for top up loan till now and because of that i am paying penalty i already have submitted application with two check for start ECS for top up loan.. so please start ECS for my top up loan form :- Ramesh chandra goyal S/O Laxminarayan Goyal R/O 65, Kalptaru Vihar Dewas Road Ujjain M.P. mobile no. 9827606864 pan card no. AJZPG9247K...
Complaint comments Read comments Complaint category Loans

DHFL - Misguidence and Neglegency by DHFL & customer care team

 rajuaaryan90 on Feb 3, 2015
Name: Lingaraju.S S/o Siddaiah R, Siddarthanagar, Mysore, Karnataka Home Loan Code: 00007167 Mobile No:9448844307 I have signed up as a new user to access my DHFL Plot loan, through DHFL webisite on 17-1-2015. but still even after 17 days I, have not received any login details to my mail or to my mobile through conversation from DHFLcustomer care wing. but DHFL people have mentioned in their website that after filling up the details for registration within 48-60 hrs we will receive login details from their end but still after 408 hrs, I have not received any mail or any response from their...
Complaint comments Read comments [1] Complaint category Loans

DHFL - Branch Manager Sec-18 Noida Sanjeev Thakur & Sales Executive Raj Kumar CHEATED ME

 Maj AP Singh on Feb 2, 2015
Dear Sanjeev Thakur {Branch Manager Sec 18, Noida sanjeev.thakur@dhfl.com Request your attention to the following issues {Courtesy : Mr Raj Kumar from DHFLs Sales Team} which are in your knowledge but pending to be closed :- 1. Processing fees was assured to be 5, 000/- + ST and which turned out to be 10, 000/- + ST Mr Raj Kumar assured me that there will be no other amount to be paid by me other than the Processing Fees. In the Loan Account Statement Rs 500/- as Cersai charges has been added ? 2. I had signed a couple of forms which didn’t have a Customer’s copy along with...
Complaint comments Read comments [1] Complaint category Loans

DHFL - Don't Take any kind of Loan from DHFL Bank.

 rajat1981 on Jan 20, 2015
Below is the rate of interest taken by bank DHFL and revise day by day. Loan Code 00000166 VARIABLE MONTHLY 01/01/2014 12.60 VARIABLE MONTHLY 01/09/2013 12.50 VARIABLE MONTHLY 01/08/2011 12.25 VARIABLE MONTHLY 01/07/2011 11.75 VARIABLE MONTHLY 01/04/2011 11.00 VARIABLE MONTHLY 01/01/2011 9.75 VARIABLE MONTHLY 28/12/2010 10.00 01/11/2013 MONTHLY 16779 01/08/2011 MONTHLY 16405 01/07/2011 MONTHLY 15132 01/01/2011 MONTHLY 14604 at the end if they are not able to increase my EMI as per salary restricted, bank increased the 5 years more in loan period. I already paid the EMI around 3.5...
Complaint comments Read comments [11] Complaint category Loans

DHFL - regading Home loan

 jsandee on Jan 16, 2015
I am applied home loan from DHFL bank and DHFL agent give me all details of home loan and he is guaranteed for loan for selected property and he given me for conformation latter for rupees so and so. I am going the register office and registration of house than after summit all document for DHFL Bank. After all process he say flat are available in common gallery bank is not funding for this property. I am totally suck for this news I am paid for all expemses and charge for bank...
Complaint comments Read comments [1] Complaint category Loans

DHFL - Non refund of processing fees of Home loan after loan rejection

 rmurlimohan on Jan 13, 2015
Dear sir, I had submitted the home loan request in dhfl (Loan application no # 01042095) in Oct 2014 with initial processing fees through cheque of Rs 5618 as per condition which will be debited after sanctioning the loan case otherwise it will return to me. But due to some reason, this loan case is not sanction.And also the amound got Debited from my account I went to dhfl office in Mira Bhayender Road and requested to refund the processing fees. I had been told to submit the written application for the refund of processing fees same had been done on 16th Nov .and continousely followed for the...
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DHFL - Cheating wrt to Intrest Rate and Principle Deduction

 7286 on Jan 4, 2015
Dear Mr/Mrs. This is sad to mention that DHFL guys are professional cheaters. I have taken a home loan in 2009, Loan code 00004564, Ihave taken this loan @10.5%, suggested to go for variable as in term to benefit in case of lower interest rates, but since then when it goes up and up to 12% and 12.75%, go knows and it never came down although govt slashed their repo rate. Also, In last 5 years, my principle has deducted to less than 6% of sum taken. Its pathetic and feels like cheating, please someone help me what to do and how to go about. Rupak Choudhary rupakfeb7@gmail.com...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Exucitive Drinking Miss Bihave 02-jan-2015

 LOKESH BHATI on Jan 3, 2015
I am Lokesh Bhati I am Real Estate Agent Complained Your Exucitive Mr. Rakesh Sharma Vashali Sec-4 Ghaziabad, Mob.-9911227315, This Exucitvive 02-jan-2015, 05:00pm Drinking & Miss Language Use Buyer Bunty Verma & Sale Akhil Sharma ....
Complaint comments Read comments [1] Complaint category House, Apartment Rental

DHFL - Loan not given and money also not returned

 punitshrimal on Dec 26, 2014
I applied for plot-home loan in DHFL. I was told that they have done loan of the same builders and it will also be done. After taking two months, they said loan cannot be given due to so and so technical reason. They took 2809 from me as loan application fee and that they are not returning back now. This is a very bad customer experience and cheating. My name is Punit Shrimal. You can call me at 7798882319....
Complaint comments Read comments [1] Complaint category Loans

DHFL - Loss of Documents; sheer irresponsible behaviour by DHFL

 manisys01 on Dec 22, 2014
i have applied for loan against property at DHFL. Four months after submitting the loan application they rejected my loan. Now when i asked for returning Xerox copies of documents submitted they give me some documents but important documents like Sale Deed, Municipal Tax Receipt, Map of the property has not been given to me. When i asked them about this they simply said the documents are lost. i had spent lot of money on photocopying these documents. After 4 months of wait DHFL rejected my loan, lost my Important Documents this has caused me lot of pain. i am hugely disappointed with DHFL....
Complaint comments Read comments [1] Complaint category Loans

DHFL - Delay in rejecting loan application

 manisys01 on Dec 22, 2014
I have applied for Loan against property at DHFL( Dewan Housing Finance Ltd) in the month of August 2014 and after giving every document they asked for after the lapse of 4 months they rejected my loan saying it does not fit company policy. if they had to reject the loan they could have easily done that within 10-15 days looking at the urgency told them by me. But they kept asking for various documents and even after supplied all the documents they rejected the loan. Hence i am very disappointed with DHFL. I am highly disappointed with DHFL....
Complaint comments Read comments [1] Complaint category Loans


 Eswar prasad Yenugu on Dec 15, 2014
To The Head of the department, DHFL, MUMBAI. I, Y.V.E.Prasad and Y.Eswara Rao working in police department, Kakinada. When we approached to your DHFL, Kakinada branch for site and home loan your incharge, Kakinada branch/Asst.Manager Mr.Sharma told me that site loan will be converted as home loan if construct home in that site if take loan for construction. That’s why only I took site loan at rate of 11.30% interest form DHFL. Now I am constructing house in that site and I need loan. But now your incharge, Kakinada branch/Asst.Manager Mr.Sharma says that site and home loan is different....
Complaint comments Read comments [1] Complaint category Loans

DHFL - Home Loan with all false committments and difference in amt

 kewl jst on Nov 20, 2014
I applied loan and processing fee is 5k as per their website and executive, but in reality they charged around 1.5% of the total loan amt. Insurance mentioned was around 36k but in actual they have charged 68K, when questioned they say its data entry problem, how a financial institute can answer in such a language on other money saying data entry error and they say no option to role out and I shd pay it as it is sanctioned. Applied amount, sanction letter amount and actual amount disbursed are different, due to which I ended up paying difference amount on the date of registration begging with...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Misrepresentation of home loan offer

 Shrungal Khona on Nov 5, 2014
Dear all, Regret to state that the details mentioned by Mr. Rajan shettey is different from what is mentioned in your sanction letter. To start with the processing fees was mentioned as only rupees 8000/-. However what you have mentioned is way higher then what was communicated by Mr. Shettey. There was no mention of insurance being created or the requirement for it. We had specifically asked for a loan tenure not exceeding a period of three years and as such our EMI was worked out to approx 27800/-. Hence we find the terms and conditions are not as per what was agreed upon at the time of...
Complaint comments Read comments [4] Complaint category Banks

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