DHFL Customer Care

Dewan Housing Finance Corporation Ltd

HDIL Tower, 6th Floor, Anant Kanekar Marg, Station Road, Near Railway Station, Near Bandra Court, Bandra East
Mumbai City District
India - 400051

Customer Care Phone Numbers and Contacts

Phone:1800 22 3435
 +91 22 2647 0338
 +91 22 2647 0339
 +91 22 2887 5118
Regional Offices:

Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066
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DHFL Complaints & Reviews

DHFL - Misrepresentation for Policy #000321533

 Chirag Dave on Mar 27, 2015
Hi DHFL Premerica, I have already raised complain few months ago and this is my third complain to cancel my policy and refund Surrender Value of Policy as per Section 45 or the Insurance Act, 1938. I have attached screenshot from my Phone (Message communication btw me & Chirag Joshi - http://cl.ly/image/3x0o1q2o440V) to show that they were trying to force me to pay cheque amount while i given them cheques for Loan purpose and one of it cheque was used for Life Insurance. Please cross check with Insurance purchase date & my communication with Chirag Joshi dated) Over Phone they say that...
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DHFL - Waiver regarding bounced cheque

 Abhinai on Mar 27, 2015
Dear Sir, My Loan number is DEL/035275.I had change my bank account for EMI deduction and informed the DHFL in written by visiting DHFL office gurgaon. I had also submitted few signed cheque for DHFL purpose. I was told that cheque from previous bank account that I submitted at the time to loan sanctioned would be discarded.This was the best I could do to inform DHFL about changing of my bank account.Even after this Mr. Mayur tondon used my previous cheque to withdraw some amount which got bounced. When He informed me, I courier the new cheque of required amount and he promised that...
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DHFL - No Principal Deduction despite paying EMIs for 2 Years and Loan is still running over PEMI

 Lakhvinder111 on Mar 27, 2015
I am Lakhvinder Singh. I availed a Plot Loan from DHFL in May, 2013. The sanctioned Loan amount was Rs. 1308673/-. However i asked them to offer Rs. 12, 25, 000/- only. I submitted an application as well to them with this respect. So my EMIs shall be calculated as per this amount only. But they have not started the EMIs yet and i have been paying PEMIs for last 2 years without any default. Upon contacting branch about this issue, they have confirmed that Some Lein Mark Document is pending. But i was never asked to submit this document. No one even bothered to inform me that i need to submit this...
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Dewan Housing Finance Corporation Ltd - Deduction of EMI on HOme loan not disbursed

 Jayant Kumar Mishra on Mar 21, 2015
Sir, I had applied for home loan from DHFL in the month of Dec 14. On 17 Dec 14 they agreed in principal for loan sanction subject to docs verification and other conditions but the loan was not disbursed till 13 Jan 15 to me and suddenly after taking some required docs (on 19 Jan 15) the loan was disbursed on paper on 14 Jan 15. An EMI was deducted on 16 Jan 15 but presently the said EMI is not reflected in the loan statement. Queried on phone and on email on several occasions to various staff of Kolkata branch and customer care grievance cell also but all went in vain. Finally contacted branch...
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DHFL - Unfair conditions imposed while taking home loan

 Rishi888 on Mar 14, 2015
Sir/Mam, My name is Rishi Narang. I am the applicant of home loan in DHFL. My Application No. is 01100699. in Noida, Sector-1 Branch. I received my approval message on 27-Feb-2015 that my loan has been approved for Rs. 17, 26, 166/-. Next day Agent brought sanction letter which shows Rs. 1, 26, 166/- as an insurance amount. Before this nobody from DHFL mentioned about this term and when we asked to waive it off, they said that they have given us home loan on this only condition that we have to pay for insurance. How can a Finance company approve home loan on an insurance for just Rs. 1, 26,...
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DHFL - SRDIS00014916 - loan a/c no. - 4760 -insurance details & need refund my remaining

 kadamman on Mar 13, 2015
AFTER REPEDATE REMINDERS MATTER IS STILL PENDING, PLS GUIDE With reference to the above the matter is still pending. As per suggestions already contact Mr. Brijesh Jaiswal he guide me to call Dahisar Branch (Reena Das) also given the ch. Details (ch. No. 579235 – Amt.-Rs.6135 – SBI ) but no one is picking the call. This is Almost a 4-5 months from closing my loan, And still struggling for the insurance refund. Also I closed my personal loan too, that also has ICIC Lombard policy, that too pending. Don’t know what kind of service given....
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DHFL - statements of account download option to be provide in my dhfl

 rameshkn_75@yahoo.com on Mar 4, 2015
Dear sir I am one of existing customer in your vellore branch tamilnadu account no 00000315. In my dhfl earlier download accounts statement option fecility available but now i checked there is no .since it is indicates that dhfl is doing some hidden job to collect extra amount from the loan.onething should no always you should give customer requirement is importantce.what happened now and you removed. kindly we requesting pls make correction display in summary and account statement optoin in my dhfl web. Then how we will come know. Oustanding principle amount details how we can get. What is...
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DHFL - Unethical and false commitments given

 Munzer Challawala on Mar 3, 2015
Hi, I have had an another Horrible experience with Dhfl which has really proved that you guys are just cheating people. The last issue which had happened with the borivali branch and Mr bhiku singh was co ordinating with me for which the matter was closed by paying me half the amount of my processing fees.He had advised me that by providing me the latest IT returns i can re apply the loan which will increase my loan amount. After filling my Returns for 2014-15 i mailed him and infant tried calling him but there was no response, then i called up the customer care number and provided all the past...
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DHFL - Cheated by your gurgaon office

 ARORABK on Mar 2, 2015
Dear concerned,

Subject: cheated, mis-guided, mis-behaved and rude attitude of your gurgaon office Sales Manager
You would appreciate that if any organization is ethical, transparent, fair and clear in dealing with its customers, they win the heart and next time the customer may not have to think twice dealing again and with great confidence customers give reference to others.
DHFL is a big name and may be the same kind of vision your promoters may be having and as a result of which the company has reached to such a level.
However would like to mention that the...
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DHFL - Complaint your employee not guiding properly and giving a false commitment

 Suchit Gurav on Feb 24, 2015
Hi, My Name is Suchit Gurav i applied a loan at DHFL, loan is sanction but i will not getting a proper guidance from your side, Name of Customer: Suchit Suresh Gurav Application Status: Application Sanctioned Enquiry Date: 28-01-2015 Loan Sanction Date: 14-02-2015 Requested Loan Amount (Rs): 2500000 Sanction Amount (Rs) : 2742709 After this i called your customer care executive snehal for next step, she gave a call to wilson desoza, he told we want a draft agreement and master file from builder and he will collect, i called Wilson on Saturday evening paper is raedy and...
Complaint comments Read comments [1] Complaint category Loans

DHFL - Reassessment of EMI

 jai shankar singh on Feb 13, 2015
Sir, I jai shankar singh My Home loan 1035000 since 2012 Nagpur Branch, Ngpur branch all tel. No any person lefted of the call. My Enquiry is if any process of reassessment of my home loan pl.tell me or mail my id- jaishankar.singh50@gmail.com. thanks...
Complaint comments Read comments [1] Complaint category Security Services

DHFL - waiting for approvals

 prashant20300 on Feb 12, 2015
Sir, This is Prashant Kolarkar from Aurangabad, Maharashtra. (Kolarkar Developers & Dhillon Construcion) Sir have logged in 11 files from my Construction project (Sai Siddheshwar Nagar, Pokhari, Aurangabad (MH)) in the month of November 2014. ..7 files approval's were came in the month of December 2014 only and they ask us to complete registry formality out of that only one clients registry was done in the month of November 14 is only...but for rest of the files your people from aurangabad branch said you have to wait till some project need to finish first...after that we were waiting from...
Complaint comments Read comments [1] Complaint category Banks


 rushi25 on Feb 10, 2015
dear sir, i want to complain against your company regarding loan on 1st week of november one madam call me and said that you to pay 50000 and you will get loan of 30lakhs i have paid it but after that repeadtly i am calling that no but they are not giving any response the policy is in the name of rajiv rameshkumar sanghavi and policy no 00332029 the name is dhfl pramerica so i want my money back it is very urgent i dont want any loan please it is a request to you please look after my matter as soon as possible the madam name is pooja/aariya madam and their mobile no is 8286016847 and they told that...
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 Ramesh Cg on Feb 7, 2015
i have got top up loan on my home loan (loan account number 00009576) but my ECS is not start for top up loan till now and because of that i am paying penalty i already have submitted application with two check for start ECS for top up loan.. so please start ECS for my top up loan form :- Ramesh chandra goyal S/O Laxminarayan Goyal R/O 65, Kalptaru Vihar Dewas Road Ujjain M.P. mobile no. 9827606864 pan card no. AJZPG9247K...
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DHFL - Misguidence and Neglegency by DHFL & customer care team

 rajuaaryan90 on Feb 3, 2015
Name: Lingaraju.S S/o Siddaiah R, Siddarthanagar, Mysore, Karnataka Home Loan Code: 00007167 Mobile No:9448844307 I have signed up as a new user to access my DHFL Plot loan, through DHFL webisite on 17-1-2015. but still even after 17 days I, have not received any login details to my mail or to my mobile through conversation from DHFLcustomer care wing. but DHFL people have mentioned in their website that after filling up the details for registration within 48-60 hrs we will receive login details from their end but still after 408 hrs, I have not received any mail or any response from their...
Complaint comments Read comments [1] Complaint category Loans

DHFL - Branch Manager Sec-18 Noida Sanjeev Thakur & Sales Executive Raj Kumar CHEATED ME

 Maj AP Singh on Feb 2, 2015
Dear Sanjeev Thakur {Branch Manager Sec 18, Noida sanjeev.thakur@dhfl.com Request your attention to the following issues {Courtesy : Mr Raj Kumar from DHFLs Sales Team} which are in your knowledge but pending to be closed :- 1. Processing fees was assured to be 5, 000/- + ST and which turned out to be 10, 000/- + ST Mr Raj Kumar assured me that there will be no other amount to be paid by me other than the Processing Fees. In the Loan Account Statement Rs 500/- as Cersai charges has been added ? 2. I had signed a couple of forms which didn’t have a Customer’s copy along with...
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DHFL - Don't Take any kind of Loan from DHFL Bank.

 rajat1981 on Jan 20, 2015
Below is the rate of interest taken by bank DHFL and revise day by day. Loan Code 00000166 VARIABLE MONTHLY 01/01/2014 12.60 VARIABLE MONTHLY 01/09/2013 12.50 VARIABLE MONTHLY 01/08/2011 12.25 VARIABLE MONTHLY 01/07/2011 11.75 VARIABLE MONTHLY 01/04/2011 11.00 VARIABLE MONTHLY 01/01/2011 9.75 VARIABLE MONTHLY 28/12/2010 10.00 01/11/2013 MONTHLY 16779 01/08/2011 MONTHLY 16405 01/07/2011 MONTHLY 15132 01/01/2011 MONTHLY 14604 at the end if they are not able to increase my EMI as per salary restricted, bank increased the 5 years more in loan period. I already paid the EMI around 3.5...
Complaint comments Read comments [12] Complaint category Loans

DHFL - regading Home loan

 jsandee on Jan 16, 2015
I am applied home loan from DHFL bank and DHFL agent give me all details of home loan and he is guaranteed for loan for selected property and he given me for conformation latter for rupees so and so. I am going the register office and registration of house than after summit all document for DHFL Bank. After all process he say flat are available in common gallery bank is not funding for this property. I am totally suck for this news I am paid for all expemses and charge for bank...
Complaint comments Read comments [1] Complaint category Loans

DHFL - Non refund of processing fees of Home loan after loan rejection

 rmurlimohan on Jan 13, 2015
Dear sir, I had submitted the home loan request in dhfl (Loan application no # 01042095) in Oct 2014 with initial processing fees through cheque of Rs 5618 as per condition which will be debited after sanctioning the loan case otherwise it will return to me. But due to some reason, this loan case is not sanction.And also the amound got Debited from my account I went to dhfl office in Mira Bhayender Road and requested to refund the processing fees. I had been told to submit the written application for the refund of processing fees same had been done on 16th Nov .and continousely followed for the...
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DHFL - Cheating wrt to Intrest Rate and Principle Deduction

 7286 on Jan 4, 2015
Dear Mr/Mrs. This is sad to mention that DHFL guys are professional cheaters. I have taken a home loan in 2009, Loan code 00004564, Ihave taken this loan @10.5%, suggested to go for variable as in term to benefit in case of lower interest rates, but since then when it goes up and up to 12% and 12.75%, go knows and it never came down although govt slashed their repo rate. Also, In last 5 years, my principle has deducted to less than 6% of sum taken. Its pathetic and feels like cheating, please someone help me what to do and how to go about. Rupak Choudhary rupakfeb7@gmail.com...
Complaint comments Read comments [2] Complaint category Loans

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