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DHFL Customer Care

Dewan Housing Finance Corporation Ltd

HDIL Tower, 6th Floor, Anant Kanekar Marg, Station Road, Near Railway Station, Near Bandra Court, Bandra East
Mumbai City District
India - 400051

Customer Care Phone Numbers and Contacts

Phone:1800 22 3435
 +91 22 2647 0338
 +91 22 2647 0339
 +91 22 2887 5118
Regional Offices:

Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066
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DHFL Complaints & Reviews

DHFL - Non receipt of monthly statement through your site

 ratikanta Mohapatra on Jul 10, 2014
Dear manger,
I have a loan account bearing No 00001843. Having accessed to your site summary of account is only seen whereas the statement of the account for the month is not down loaded. It is only showing a dialogue box a separate window to be opened. Even clicking on that no fruitful result is coming out. It disheartens the customer. It is requested to provide e-monthly statement on my mail ID. It will enable the customer to abreast with his loan account status.

An early action in this regard will be highly solicited....
Complaint comments Read comments [2] Complaint category Loans

DHFL - Loan

 M.R.PATIL on Jun 25, 2014
Dear sir my lone process and sanction total last 12 weeks follow up and lone final amount cheque not receive you Boisar branch all self office Com mention not properly Mr. VIVEK (Boisar Branch) last 6 weeks follow Up Vivek toll him daily 2-3 time phone call and SMS Reply for i am meeting and call Tomorrow last 3 weeks Samh Reply ( pulses action You elopement ) you Customer Care last time call Reply for Branch you DHFL Customer Care commination very bad ( pulses action )...
Complaint comments Read comments [4] Complaint category Loans

DHFL - Asking to take Insurance product about Rs.66000/-?

 RAVI KIRAN RAMULA on Jun 19, 2014
I applied plot cum Construction loan in DHFL On 6/6/2014 at the time of applying they said we will sanction your loan within 15 days.I submitted each and every document which they asked in time only.Iam regularly pursuing them to sanction my loan to day 19/6/2014 they are saying you need to buy insurance product worth Rs.66000/ the time of my application they said they are not collecting any other fee except processing fee i.e.1% on sanctioned loan.I agreed. Now they are saying that it is mandatory to take the insurance other wise we will not sanction your loan. my agreement period is over...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Deducted Pre-Interest before the disbursement

 Krish83 on Jun 17, 2014
Team, Recently applied for Home Loan from DHFL and got sanctioned. Reference No: CHE/035209. Issues are below: Received sanction mail with Existing Loan Pre-closure condition. If not your loan will get reject. Due to personal issue I am still searching for the amount for pre-closure of existing loan. This was already notified to respective sales person. In this situation DHFL have deducted Pre-Interest without intimation. I am not expecting this start. Really a pathetic experience I had from beginning itself. I need justification... Regards, SAKTHIKRISHNAN P...
Complaint comments Read comments [4] Complaint category Loans

DHFL - Loan closed, not releasing original documents

 sarfu kagzi on Jun 17, 2014
I had a loan with DHFL which was closed 3 months back. Ideally it shouldn't take more than 15 to 20 working days to release the original documents and has it over to the customer. I have been chasing them since 3 months and all I get to know is that their server is down. What bloody server does not work for 3 months. I have been loosing on my insurance money as well as ICICI Lombard will not let me request for money refund until I present them loan closure letter from DHFL. Can someone please help here Loan code: 8494 Name: surfuraaz kagzi...
Complaint comments Read comments [2] Complaint category Auto Insurance & Loan

DHFL - employee took 30000 to clear the loan

 rohit pokhriyal on Jun 9, 2014
Hi my name is rohit pokhriyal. One of your employee vijay rathore his enail is mobile number 9999869921 took 30000 rupees for clear my home loan and took all my documents now its almost three months now he is nit even picking up any phone call nor replying to any of my mails. Pls help to get my money back Regards ROhit pokhriyal...
Complaint comments Read comments [3] Complaint category Business & Finances

DHFL - Missing of document copies.

 RSwaminathan on May 27, 2014
Hi, My loan code: 02730 On 8th Nov 2013, I paid and requested for my home loan's document copies. After many follow up with your operations branch (Guindy, Chennai), on May 2014, they gave me only the part of the document copies. I need to get my all copies of my original documents, including the supplementary document. Please do the needful at the earliest. Thanks, R. Swaminathan...
Complaint comments Read comments [3] Complaint category Loans

DHFL Home Loan - Home loan processing fess not refunded

 Aarif ishaqe shaikh on May 14, 2014
I have submitted all required document as per his executive and loan will be rejected, As processing fee on 26-Apr-2011of Rs- 5515/- file no- 10148.
I got the sms on 26-april-2011 for processing the file intimation. After contineous followup with him executive always is told me, file is in processing, will inform later. after 2 month when i was calling him, he is replied " your file is rejected due to legal is negetive. request for help to refund my processing fee.

Complaint comments Read comments [5] Complaint category Loans

DHFL - Stay away from this one

 raj79 on Apr 25, 2014
I went to dhfl vasai west branch today 25/04/2014 for closing my loan acc. 5875 with final amount of rs. 20080/- cheque, miss shruti on cash counter told me i will not accept cheque, u have to pay rs. 1124 extra for documents custody charges, i told regarding this charge i will talk to senior or branch manager, ranch manager is not availble then she told me go to dahisar branch or come next month today is last day for closing then i met mr. Piyush sharma he told if u not give rs. 1124/- u will not get your documents, i told minimum u accept today my cheque of final amount, if i will talk to branch...
Complaint comments Read comments [2] Complaint category Loans

DHFL - I want to know my paper is safe on not?

 indrani25 on Apr 17, 2014
I had taken a home loan from dhfl. They continuously increase thier rate of interest without any notice. Now i read all your statement. I get afraid to see this. I m a existing customer of dhfl from2011.but my loan amount is not getting much lower. Now from some day their customer portal isnot working. I called them they told me to mail my loan a/c no. & wait for till the portal not get ok. So, i cant check my statement of a/c. Now I want to know property documents is safe or not? & after clearing my loan how can i get back my papers sooner. plz guys hlp me. I feel afraid....
Complaint comments Read comments [3] Complaint category Loans

DHFL - First EMI of my loan just after 5 days of loan disbursment

 dillip4 on Mar 22, 2014
Hi, I took a housing loan from DHFL and my loan was disbursed without a confirmation on 28/02/2014 and I had my registration on 05/03/2014, so I was forced to agree upon the disbursal date. The point here is I had to pay my first EMI on 10/03/2014, that is hardly just 10 days from my loan disbursal and 5 days from the handover of cheque to the seller. I was informed about this only on 01/03/2014 (about the loan disbursed and the 1st EMI) and they plotted this to the end so that I couldn't have other option at all. Loan Amount: 30.81 lacs 1st EMI on 10/03/2014: 40K Loan Account no: JAY/HOUSIN/IN/013879 I...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Discrepancy In My Loan Account 00007181

 Sharma Rajesh on Mar 11, 2014
Dear Sir, I Am a customer of DFFL since 2010 and want to inform you that i am very unsatisfied with dhfl since loan taken. When i have take the loan you people have commit lots but all that's was dreams and today i am thinking that DHFL is the biggest cheater in Banking market. the following is my observation till date- 1-i have take loan with ROI 9.5% but today i am paying 12.85% that is highest in housing loan 2-ROI has increased with out any intimation, if this is RBI rules than required inform to customer. 3-Every month you people not clear ECS on time and my bank charged ESC return charge...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Loan sanction, but not disbursed cheque

 BSUNDER GANETH on Feb 25, 2014
Evershine City, Vasai (East)
Dist: Thane – 401208

Kind Attn: Mr. Sunil Khatri – Sales Executive

Ref: Loan Application Number. 00916737

Dear Sir,

With reference to the above I have taken loan sanction letter on 26th December 2013 for Rs.15, 63, 601/-and after getting sanction letter I have made registration of agreement on 30th December 2013.

Please note that, I have submitting my original agreement with required documents on 20th Jan 2014 for disbursement...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Never go for loan in DHfl

 samsung quatro on Feb 25, 2014
Never go for loan in DHfl they only have big name and
banner their service is the worst always negative no
cooperation i applied for loan an than cancelled but my processing
fees is still not refund its almist two months they r trying to do fraud with me 5600 is not
a big amount so guys be careful before u apply in DHfl...
Complaint comments Read comments [3] Complaint category Banks

DHFL - for loan closure letter

 ashok neeraj on Feb 14, 2014
sir.mene dhfl branch indore se 5.75 lakh ka loan liya tha. ab mai pura loan amoun jama kr loan account band karana chahta hu. maine indore branch me application bhi diya hai per aaj tak mujhe loan closer latter nhi mila hai. 7 din ho chuke hai. plaese tatkal loan closer latter bheje taki me ammount jama kara saku. ashok neeraj laon code 7479 9926076638...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Processing fee.

 RUPESH D. SAWANT on Feb 13, 2014
Dear Sir,

Please give return my Processing fee Application No. 00900145. You will not given me loan and reject my loan application so why you are not give me my Processing fee which you have taken for sanctioning Housing Loan.

A waiting your reply.

Please do needful & oblige.

Thanking you,

Very truly yours,

Complaint comments Read comments [5] Complaint category Other

DHFL - demand is pending from 2 months

 anoopam Dwarka on Feb 8, 2014
hi i am suresh khurana from dwarka new delhi.a loan of 46.5 lacs is sanctioned from your end with loan no 00000296.i have sent u a demand of 5.50 lacs from my builder(Both hard copy n soft copy) thrice from jan jan till date. but concern department is not responding till Now.they are giving me a tree of refrences to other persons. Neha singh(9910960303) to Chaitanya Rathi(9711270456) To Vikram (9999909445) to Another Vikram sir Of Another process. Can u please tell me why i m paying 3 % of intrest if i have a sanctioned loan of 46.5 lacs. Suresh khurana 9654036307 01128082930...
Complaint comments Read comments [2] Complaint category Banks

DHFL - Request for refund my processing fees.

 manishk on Jan 20, 2014
Dear Sir, In reference to DHFL LOAN APPROVAL - Application No:00933141, this is to inform you that I'm really disappointed with the service you offer the customer who comes for loan. I don't feel like having any relationship with DHFL from now on. I have applied for home loan approximately on 10th of Dec 2013 along with my reason for the loan and gave me all document to Mr. Sunny (9654627450) referred by Mr. Sammir Manchanda (9810932845). I spent almost 30 days for getting all those documents requested by Mr. sammir. after a month Mr. sammir asked me that loan is sanction but it is...
Complaint comments Read comments [2] Complaint category Loans

DHFL - unauthorized charges

 K Dinesh on Dec 17, 2013
DHFL is charging unauthorized charges, I have asked for Foreclosure letter they are charging Foreclosure charges, Document Retrieval Charges & Preclosure Statement charges

And they maintain double standards for lending one standard and at the time of closure one standard, it’s seriously unfair. irrespective of date you wish to close they will charge you the interest they will charge you for the entire month and they will not reduce the current month EMI and they will charge Foreclosure charges for the current month EMI which is cleared 10 days before.

Complaint comments Read comments [3] Complaint category Loans

DHFL - hoam loan

 AnuragArya on Dec 16, 2013
WHOM SO EVER IT MAY CONCERN Dear sir, I am submitting this written application requesting a refund of the loan processing fee of (amount-5618.00) and all the documents submitted to your financial company, as per the telephonic conversation we had today Monday 16th December 2013. I have already give this information about the plot size of 33 yards as there is no map available to your employee Ritesh Gautam at DHFL at the beginning while the submission of the documents for the home loan application, but i was given this reassurance from him after talking to his seniors that it will approved...
Complaint comments Read comments [2] Complaint category Loans

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