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DHFL Customer Care

Dewan Housing Finance Corporation Ltd

HDIL Tower, 6th Floor, Anant Kanekar Marg, Station Road, Near Railway Station, Near Bandra Court, Bandra East
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:1800 22 3435
 +91 22 2647 0338
 +91 22 2647 0339
 +91 22 2887 5118
Regional Offices:

Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066
 
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DHFL Complaints & Reviews

DHFL - Don't Take any kind of Loan from DHFL Bank.

User
 rajat1981 on Jan 20, 2015
Below is the rate of interest taken by bank DHFL and revise day by day. Loan Code 00000166 VARIABLE MONTHLY 01/01/2014 12.60 VARIABLE MONTHLY 01/09/2013 12.50 VARIABLE MONTHLY 01/08/2011 12.25 VARIABLE MONTHLY 01/07/2011 11.75 VARIABLE MONTHLY 01/04/2011 11.00 VARIABLE MONTHLY 01/01/2011 9.75 VARIABLE MONTHLY 28/12/2010 10.00 01/11/2013 MONTHLY 16779 01/08/2011 MONTHLY 16405 01/07/2011 MONTHLY 15132 01/01/2011 MONTHLY 14604 at the end if they are not able to increase my EMI as per salary restricted, bank increased the 5 years more in loan period. I already paid the EMI around 3.5...
Complaint comments Read comments [3] Complaint category Loans

DHFL - regading Home loan

User
 jsandee on Jan 16, 2015
I am applied home loan from DHFL bank and DHFL agent give me all details of home loan and he is guaranteed for loan for selected property and he given me for conformation latter for rupees so and so. I am going the register office and registration of house than after summit all document for DHFL Bank. After all process he say flat are available in common gallery bank is not funding for this property. I am totally suck for this news I am paid for all expemses and charge for bank...
Complaint comments Read comments Complaint category Loans

DHFL - Non refund of processing fees of Home loan after loan rejection

User
 rmurlimohan on Jan 13, 2015
Dear sir, I had submitted the home loan request in dhfl (Loan application no # 01042095) in Oct 2014 with initial processing fees through cheque of Rs 5618 as per condition which will be debited after sanctioning the loan case otherwise it will return to me. But due to some reason, this loan case is not sanction.And also the amound got Debited from my account I went to dhfl office in Mira Bhayender Road and requested to refund the processing fees. I had been told to submit the written application for the refund of processing fees same had been done on 16th Nov .and continousely followed for the...
Complaint comments Read comments Complaint category Loans

DHFL - Cheating wrt to Intrest Rate and Principle Deduction

User
 7286 on Jan 4, 2015
Dear Mr/Mrs. This is sad to mention that DHFL guys are professional cheaters. I have taken a home loan in 2009, Loan code 00004564, Ihave taken this loan @10.5%, suggested to go for variable as in term to benefit in case of lower interest rates, but since then when it goes up and up to 12% and 12.75%, go knows and it never came down although govt slashed their repo rate. Also, In last 5 years, my principle has deducted to less than 6% of sum taken. Its pathetic and feels like cheating, please someone help me what to do and how to go about. Rupak Choudhary rupakfeb7@gmail.com...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Exucitive Drinking Miss Bihave 02-jan-2015

User
 LOKESH BHATI on Jan 3, 2015
I am Lokesh Bhati I am Real Estate Agent Complained Your Exucitive Mr. Rakesh Sharma Vashali Sec-4 Ghaziabad, Mob.-9911227315, This Exucitvive 02-jan-2015, 05:00pm Drinking & Miss Language Use Buyer Bunty Verma & Sale Akhil Sharma ....
Complaint comments Read comments [1] Complaint category House, Apartment Rental

DHFL - Loan not given and money also not returned

User
 punitshrimal on Dec 26, 2014
I applied for plot-home loan in DHFL. I was told that they have done loan of the same builders and it will also be done. After taking two months, they said loan cannot be given due to so and so technical reason. They took 2809 from me as loan application fee and that they are not returning back now. This is a very bad customer experience and cheating. My name is Punit Shrimal. You can call me at 7798882319....
Complaint comments Read comments [1] Complaint category Loans

DHFL - Loss of Documents; sheer irresponsible behaviour by DHFL

User
 manisys01 on Dec 22, 2014
i have applied for loan against property at DHFL. Four months after submitting the loan application they rejected my loan. Now when i asked for returning Xerox copies of documents submitted they give me some documents but important documents like Sale Deed, Municipal Tax Receipt, Map of the property has not been given to me. When i asked them about this they simply said the documents are lost. i had spent lot of money on photocopying these documents. After 4 months of wait DHFL rejected my loan, lost my Important Documents this has caused me lot of pain. i am hugely disappointed with DHFL....
Complaint comments Read comments [1] Complaint category Loans

DHFL - Delay in rejecting loan application

User
 manisys01 on Dec 22, 2014
I have applied for Loan against property at DHFL( Dewan Housing Finance Ltd) in the month of August 2014 and after giving every document they asked for after the lapse of 4 months they rejected my loan saying it does not fit company policy. if they had to reject the loan they could have easily done that within 10-15 days looking at the urgency told them by me. But they kept asking for various documents and even after supplied all the documents they rejected the loan. Hence i am very disappointed with DHFL. I am highly disappointed with DHFL....
Complaint comments Read comments [1] Complaint category Loans

DHFL - CHEATED THE CUSTOMER FOR THEIR REACHING TARGETS

User
 Eswar prasad Yenugu on Dec 15, 2014
To The Head of the department, DHFL, MUMBAI. I, Y.V.E.Prasad and Y.Eswara Rao working in police department, Kakinada. When we approached to your DHFL, Kakinada branch for site and home loan your incharge, Kakinada branch/Asst.Manager Mr.Sharma told me that site loan will be converted as home loan if construct home in that site if take loan for construction. That’s why only I took site loan at rate of 11.30% interest form DHFL. Now I am constructing house in that site and I need loan. But now your incharge, Kakinada branch/Asst.Manager Mr.Sharma says that site and home loan is different....
Complaint comments Read comments [1] Complaint category Loans

DHFL - Home Loan with all false committments and difference in amt

User
 kewl jst on Nov 20, 2014
I applied loan and processing fee is 5k as per their website and executive, but in reality they charged around 1.5% of the total loan amt. Insurance mentioned was around 36k but in actual they have charged 68K, when questioned they say its data entry problem, how a financial institute can answer in such a language on other money saying data entry error and they say no option to role out and I shd pay it as it is sanctioned. Applied amount, sanction letter amount and actual amount disbursed are different, due to which I ended up paying difference amount on the date of registration begging with...
Complaint comments Read comments Complaint category Loans

DHFL - Misrepresentation of home loan offer

User
 Shrungal Khona on Nov 5, 2014
Dear all, Regret to state that the details mentioned by Mr. Rajan shettey is different from what is mentioned in your sanction letter. To start with the processing fees was mentioned as only rupees 8000/-. However what you have mentioned is way higher then what was communicated by Mr. Shettey. There was no mention of insurance being created or the requirement for it. We had specifically asked for a loan tenure not exceeding a period of three years and as such our EMI was worked out to approx 27800/-. Hence we find the terms and conditions are not as per what was agreed upon at the time of...
Complaint comments Read comments [1] Complaint category Banks

DHFL - READJUSTMENT OF RATE OF INTEREST OF HOME LOAN

User
 SANJAY KUMAR TIWARI on Oct 30, 2014
I have taken a home loan with loan code-00002122 and customer code 00988794 with interest rate 11%. But during diwali mela in new navy i have came to know from your stall that DHFL is disbursing loan at 10.15% for new loans and 9.6% for rural India.I am a salaried person . I have taken a loan from your bank for a property which is in nandivilli, kalyan east which is part of rural India Please let me know what are the different options available for me to reduce the rate of interest. I will be very thankful for your act. Also when I am trying to register myself in dhfl. I am not able to do...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Worangly Inform for processing fees. Very poor service ....

User
 nanu80 on Oct 29, 2014
Dear Team, I had a home lone of Rs. 4laks in your company, I also applied of TOPUP of some amount @ 4 months back for getting a call for customer care, One executive Mr. Dharamendra Will come and collect all req. Documents for this and taken a cheque of Rs.5618/- for the name of processing fees.At the time he was said this is a Normal formalities and we can't take any amount without given your Req. Loan amount.as we have already discussed with him. After 1 month he said we are not able to given this amount to you. And we are reverse this amount in 1week to your account.now after many reminders...
Complaint comments Read comments [1] Complaint category Unauthorized charges

DHFL - Missing of documents

User
 RSwaminathan on Oct 13, 2014
Hi DHFL customer care, Kindly update me on the status of the complaint I made earlier. (Case ID SRDIS00010729) Here is the information about the complaint; I requested for the document copies for my home loan (loan code 2730), but I haven't received one of the supplementary document. PLEASE LET ME KNOW THE STATUS OF IT AT THE EARLIEST. Thanks...
Complaint comments Read comments [4] Complaint category Loans

DHFL - Insurance Policies

User
 rajuanbhorkar on Oct 11, 2014
Hi, I have taken a Housing Loan of Rs 1760809/- in Sept 2011 & Loan against Properties of Rs 249991/- in June 2013. Both the times I have been charged Life Insurance Policies of ICICI Lombard & ICICI Prudential Rs 60809/- & Rs 7991/- respectively. Since I have foreclosed both Loans on 17th Sept 2014. I have collected documents on 30th Sept 2014. I was told by Mr. Bipin Chaturvedi that I will be receiving policy details with 7 working days. Today after several reminders over there’s no revert or at least an acknowledgement....
Complaint comments Read comments [7] Complaint category Loans

DHFL - payment not refunded

User
 jorawar on Sep 11, 2014
DEAR SIR, WE ARE SORRY TO SAY YOU THAT YOU ARE NOT ABLE TO DISBURSED MY LOAN AS I WAS APPLIED HOME LOAN IN YOUR BANK. MY LOAN APPLICATION NO IS - 00981280, MY LOAN HAS BEEN SANCTION BY YOU, BUT THE SAME TIME RAJNEESH IS COLLECT PROCESSING FEE BY CASH THROUGH ME AND ALSO YOU HAVE PRESENTED EMI IN MY ACCOUNT ON 12/06/14. WITHOUT ANY DISBURSEMENT OF LOAN. HOW COULD YOU DO THAT WITHOUT ANY DISBURSEMENT OF LOAN OR WITHOUT ANY INFORMATION TO ME. IN THIS REGARD, WE AGAIN CONFIRM YOU THAT I HAVE SPOKE TO YOUR COSTUMER CARE AND LOAN PROCESS OFFICER. BUT HE TOLD ME THAT WILL REFUND YOUR PAYMENT SHORTLY....
Complaint comments Read comments [2] Complaint category Loans

DHFL - topup loan cancelled but not refund processing fee

User
 padmaravee on Sep 2, 2014
My name K.Padmavathy, 6/24 Elango Nagar, Padi, Chennai 600050. tamilnadu India. dhfl send sms topup loan 200000/- so I was applied the topup loan and issued the union bank cheque for processing fee on january above 25th dhfl Killpauk chennai main office staff said the topup loan cancelled so your processing fee refund next month. but still now this amount not refundable to me. I went to dhfl kilpauk chennai office many times but no responseable answer in few a day your amount refund but not refund please take necessary action....
Complaint comments Read comments [4] Complaint category Loans

DHFL - harassment

User
 prerana chougule on Aug 24, 2014
Sir I Mrs Prerana Chougule have written a mail on 21-08-2014 to cancellation my policy .I am again stating you that I am being harrased by your executive Mr Manish Narvekar from bandra branch his contact no is 9867393753 he is now calling me and harrasing me a lot please see to this matter on top priority...
Complaint comments Read comments [3] Complaint category Banks

DHFL - Delay in loan process and very poor customer service

User
 vnreddy12 on Aug 11, 2014
One of the worst customer service.I applied for my loan four months back and there is no response from team.Iam planning to shift to other bank .

The manager in panjagutta branch is doing it intentionally to match his month end or quarter figures.

On ringing him several times he says that the documents are not complete.When i ask him earlier he says you have submitted all documents in time.

If i insist he says the documents which is missing so that it may take another week.

Finally i received an email saying that my loan is approved but...
Complaint comments Read comments [2] Complaint category Loans

DHFL - ROI charged 11.60%

User
 pritam.2502 on Aug 6, 2014
Dear sir, I have home loan from DHFL bank.. Bank charged me over 11% ROI from last 02 Year as on date its 11.60%. When the market rate is around 10.25 to 10.50% even DHFL it self offering 10.50 ROI. After complaining about this bank ask me to pay Rs.2800 as conversion fees for reducing the ROI. I don't understand when my loan is under variable interest rate then why bank asking me to pay for conversion fees.....
Complaint comments Read comments [5] Complaint category Loans

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