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DHFL Customer Care

Dewan Housing Finance Corporation Ltd

HDIL Tower, 6th Floor, Anant Kanekar Marg, Station Road, Near Railway Station, Near Bandra Court, Bandra East
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:1800 22 3435
 +91 22 2647 0338
 +91 22 2647 0339
 +91 22 2887 5118
Regional Offices:

Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066
 
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DHFL Complaints & Reviews

DHFL - Regarding amend rate of Interest in Loan Appliaction no-01154097 Dated-13.06.2015

User
 Alok Singh Chandel on Jun 27, 2015
Sir, With reference to your sanction loan application no- 01154097 dated-13.06.2015 in the name of Alok Kumar Singh. My loan has been sanction by you but rate of interest has been chared @11.15 % instead of 10.9% p.a due to non submission of Form-16. While form-16 detail is already mentioned in my submitted Salry slip at the time of loan application . Actually i am not very aware regarding the same & not confirm by your mkt representative also. After cunsulting with your Kanpur mkt representative Mr. Khalid i have sent Form -16 to him to amend the same. Please look into the matter & revise the...
Complaint comments Read comments Complaint category House, Apartment Rental

DHFL - Mis Selling DHFL pramerica insurance for Home Loan

User
 Rupa213 on Jun 23, 2015
I was looking for a property in Umbergaon Gujarat in September 2014. The project Shivam Vihar in Umbergaon East is marketed by DHFL. They told us to pay 20% down payment and rest will be financed by DHFL home loan. They collected by cheque Rs.2810 as processing fees and Rs.25775/- as insurance fees. They said insurance is refundable if loan is rejected which is highly unlikely. All promises were made and assurance given to buy the property. We paid the said amount to DHFL and 20% of property value to Builder Jay Laxmi Corporation - Shivam Vihar. After almost 3 months of running around and...
Complaint comments Read comments Complaint category Insurance

DHFL - loan number 1663

User
 jitendrabsli on Jun 22, 2015
Hi I regret to informed you when I got the disbursements of loan your exe said emi will hit from next month but it's not done and from next month hitted two emi when I asked your account deptt said will resolve and adjust this in your loan amount but it's still pending and you are charging every month intrest I am following this case from long time so Pl help needed a genuine solution...
Complaint comments Read comments Complaint category Loans

DHFL - DHFL cheated me in home loan interest and insurance.

User
 Yogesh Choudhari on Jun 19, 2015
Respected Sir, when i give application boisar Maharashtra DHFL Branch promise me to give Interest rate 10.15. but in Approval letter DHFL given 10.40. DHFL cheated me. the detail problem i have send on dhfl email today if not solved i will take legal action. the local Executive giving wrong information and cheating, therefore government should take necessary action....
Complaint comments Read comments [1] Complaint category Loans

DHFL - Charged Processing Fee Twice

User
 dellshooters on Jun 6, 2015
Hello Sir / Ma'am, This is to bring to your notice that I had applied for a Home Loan with DHFL in Jan'14, for which I received a approval of 28 lakhs, for which I Paid a Sum of Rs.26, 102 and 5600 processing fees, However by the time I had finalized the property the executive informed me that the sanction letter was expired after which the loan request was processed again & I was charged the said fees again, however the fees I had paid earlier was not refunded back, Hence I would request you to please look into the matter and provide the refund of the said amount...
Complaint comments Read comments Complaint category Loans

DHFL - Disbursal of loan amount in Loan Id No. 01132134

User
 ramola.bal on Jun 4, 2015
SUB: Disbursal of loan amount in Loan Id No. 01132134 I, Balendra Ramola, S/o Shri T. C Ramola, R/o.329 Shalimar Garden, Extn-I, Shahibabad Ghaziabd (U.P)-201005, aged about 34 years has applied for a Housing Loan at Greater Noida Branch on the second half in the month of April 2015., vide Loan Id No.01132134 That after the scrutiny of all the documents provided by me as per the company policy of DHFL which found to be true and correct, and after the Technical and Physical Verification of the House Premises for which the Loan has been applied by me, I was assured by the Mr. Anish & the...
Complaint comments Read comments Complaint category Loans

DHFL - Eng.Id-BRSC1193940 and given cheque no.028580 amount 2808/‏

User
 c77shekhar on May 26, 2015
Dear Sir/Madam, I have applied for home loan against eng.Id-BRSC1193940 and given cheque no.028580 amount 2808/- to Mr.Ajay Sharma(Sales Executive DHFL Bhopal) but my loan not sanctioned. I have given request for my return that amount ON 18th march 2015. But till date after several followup from Mr.Ajay my amount not returned so kindly confirm when i received return amount cheque....
Complaint comments Read comments Complaint category Loans

DHFL - cheeted for top up and rate of interest

User
 lakshmi ramkumar on May 21, 2015
Home Loan No. 185, name is R.Ramkumar, Branch : Hosur DHFL, we have the home loan in Hosur DHFL BANK Branch, last one year on ward we are asking for to decrease the Rate of Interest, Because our Home Loan Rate of Interest is Float, Last month only they r revised 12.5% to 10.25%, How much money we have lost, they given offer for Home Loan top up, we sent mail for possibility for top up loan 10.25%, your bank persons said its possible, we confirmed so many time to Mr.Venkatesh through by phone, after he confirmed only we applied, they told to pay the amount immediately, sure can get the Loan, after...
Complaint comments Read comments Complaint category Home & Garden

DHFL - Poor Customer Service

User
 nageshajab on May 21, 2015
First of all there rate of interest is highest across all other banks. Second there employees who is supposed to collect documents & provide smooth loan processare pathetic. I have went through several trauma while taking loan from DHFL. I have sent several emails to their customer service email "response@dhfl.com" they not even reply to me a single time. Not even an auto reply. But I had no other option because my flat was outside pune & no other bank was providing loan there. Only take loan from this bank if no other bank is providing you loan....
Complaint comments Read comments Complaint category Banks

DHFL - statement account

User
 ranjitbuttar on May 13, 2015
dear sir, madam my loan code is I am one of existing customer in your branch sco-62 madya marg sec-26 chandigarh account no. 00003927.In my dhfl portal earlier download accounts statement fecility is not available. it is indicates that dhfl is doing some hidden job to collect extra amount from the loan. you should know customer requirement is important. what happened now and you removed. kindly we requesting pls provide this facilities asap....
Complaint comments Read comments Complaint category Loans

DHFL - Complaint for refund of Processing Fees against Loan Application no. 01098313 & 01098267

User
 Abhijit1980 on Apr 23, 2015
I have mailed & Complaint with DHFL complaint email id, my service request no. DH/SR/HO/APR15/722. But till date I have not received any feedback from their end. This is a very serious matter & I hope you will give some positive feedback.Since I have not received any positive response till date. Actually I have a Home loan from Axis Bank Ltd, Siliguri Branch amounting Rs. 931000 /-. I wanted to get a top-up loan of 1.30 lacs more. On the request of Branch Manager Mr. Vikash Sharma (previously known from Axis bank ), I have provided the required documents along with the processing...
Complaint comments Read comments Complaint category Loans

DHFL - Complaint for refund of Processing Fees against Loan Application no. 01098313 & 01098267

User
 Abhijit1980 on Apr 22, 2015
My Complaint has acknowledged with DHFL with Service Request no - DH/SR/HO/APR15/722. But till date I have not received any feedback from their end. This is a very serious matter & I hope you will give some positive feedback.Since I have not received any positive response till date. Actually I have a Home loan from Axis Bank Ltd, Siliguri Branch amounting Rs. 931000 /-. I wanted to get a top-up loan of 1.30 lacs more. On the request of Branch Manager Mr. Vikash Sharma (previously known from Axis bank ), I have provided the required documents along with the processing amount Rs....
Complaint comments Read comments Complaint category Loans

DHFL - Cheque disbursement

User
 ashokmanikpuri on Apr 21, 2015
We have submitted a case MRS. Sapna Rai from bilaspur chhattisagrh for home loan its going to 3 month still dhfl home loan not disbursing the cheque there is a employee in raipur who are in leave some time busy in meeting and they only do the cheque disbursement of cheque if they are too busy and many whole and sole why you don't appoint another person who can done there job. its very poor service ever we get. its our mistake when we given our project master file for loans. and your employee Mr. Anup who are taking care in raipur not supporting to us if they are in out of office or leave he should...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Clouser of Home Loan account

User
 shashank.anuj on Apr 21, 2015
Sir, I, Popat Kishan Moleshri having a home loan no. (code) 00000123, Customer code:00989387 & file no.00000207 at DHFL, Nallasopra branch, Thane, Maharashtra. I have submitted remaining amount against cheque on dt.24.03.2015 for clouser of my a/c& DHFL executive have provided clouser certificate on 20/04/2015 & they told us that original document will be provide appx 10 days. I am regulary visiting DHFL office from 06/04/2015 & every time they told us that document will be provided within 10 days but today 21/04/2015, they have not provided till date & I have visited...
Complaint comments Read comments Complaint category Loans

DHFL - rate of Interest charged very high compared to other banks in current scenario, 0% customer care from DHFL main office bandra where loan is taken,

User
 pankaj jadhav on Apr 20, 2015
Dear Sir, I had taken this Home loan from DHFL bank in 2009, Loan code :- 7596 from Mumbai Bandra branch, i had registered with Login ID & password on their web portal till march 2014 on their login ID every report was shown like outstanding balance, prepayment scheduled, provisional certificates, IT certificates etc, but since march end till date they are not showing any of these reports online, i am not also getting loan closure balance statement i had visited their office many times for account statement but they are saying send request to response@dhfl.com they will send you account...
Complaint comments Read comments [2] Complaint category Banks

DHFL - Dhfl Charged higher interest rate on home loan

User
 Deebendu Kumar on Apr 17, 2015
As per your website and RBI guidelines the interest rates should be reduced, Why you guys are still charging me 13% on my home loan. I have been writing to your hyderabad team for quite a long time but there is no response. Can anyone from your team get back to me with an explanation. Mobile+ 919872177944 Email: deebendu.kumar@hotmail.com...
Complaint comments Read comments [2] Complaint category Loans

DHFL - CLOSING LETTER REQUIRED FOR loan CODE-00009751

User
 rajivjangid on Apr 13, 2015
DEAR SIR, PLEASE SEND ME MY CLOSING LETTER TO CLOSE MY LOAN URGENTLY, YOU CAN CONTACT ME AT MY MOBILE NO-9819327576. MY LOAN CODE IS-00009751.I HAD ALSO SENT MAIL FROM EMAIL I.D rajivjangid@gmail.com to response@dhfl.com. REQUEST YOU TO INFORM MY OUTSTANDING STATEMENT AT THE EARLIEST. REGARDS, NARESH AGARWAL...
Complaint comments Read comments [2] Complaint category Banks

DHFL - Fund Not Received

User
 Asha Shivkar on Apr 9, 2015
Dear Sir/madam, I am Asha Rahul Shivkar, I had applied for Mortgage Loan in month Of September/octomber 2014 and I had received massage on 29/11/2014 & 13/12/2014 for inquiry ID is IDBRSC 1051279 & IDBRSC 1073710 that I will not be able to get Loan and they will return my 5000/- processing fees in 1 Months time. But still i have not received the same. Mr. prasad gangan told me you contact with DHFL directly. This type nonsense, meaning less suggestion we are suffered This is your service ? & why should give promises to customer Kindly look in to the matter and return...
Complaint comments Read comments [4] Complaint category Loans

DHFL - Not getting full Interest on F.D & Not getting reply after 5 time reminder

User
 yKaushikcpatel on Apr 8, 2015
Dear Sir, I have kept a deposit in your company dated :- 28-12-2013 in the name of Kaushik C. Patel for Rs. 40, 000/- @ 10.37% For 14 months only. The F.D.R No. is 00015230. I have received interest Rs. 4599/- only. Actual interest of this F.D.R is 4839/- Rs. So I have received less interest amount. 240/- Rs. balance due as interest for me. So, I request you that please send me different balance amount as soon as possible. From :- K.C Patel (M) :- 9727727070...
Complaint comments Read comments [2] Complaint category Business & Finances

DHFL - Not Received Welcome kit and signed document over a month

User
 Suresh B Raut on Apr 4, 2015
Dear HDFL I have not received my welcome kit and copy of signed document till the data . request you to look into this. and update me on my email id loan application no. 01096894 Name : Suresh Baban Raut EMail id : suresh.raut@angelbroking.com Contact No. 9769976165...
Complaint comments Read comments [2] Complaint category Loans

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