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DHFL Customer Care

Dewan Housing Finance Corporation Ltd

HDIL Tower, 6th Floor, Anant Kanekar Marg, Station Road, Near Railway Station, Near Bandra Court, Bandra East
Mumbai City District
India - 400051

Customer Care Phone Numbers and Contacts

Phone:1800 22 3435
 +91 22 2647 0338
 +91 22 2647 0339
 +91 22 2887 5118
Regional Offices:

Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066
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DHFL Complaints & Reviews

DHFL - I want to know my paper is safe on not?

 indrani25 on Apr 17, 2014
I had taken a home loan from dhfl. They continuously increase thier rate of interest without any notice. Now i read all your statement. I get afraid to see this. I m a existing customer of dhfl from2011.but my loan amount is not getting much lower. Now from some day their customer portal isnot working. I called them they told me to mail my loan a/c no. & wait for till the portal not get ok. So, i cant check my statement of a/c. Now I want to know property documents is safe or not? & after clearing my loan how can i get back my papers sooner. plz guys hlp me. I feel afraid....
Complaint comments Read comments [1] Complaint category Loans

DHFL - First EMI of my loan just after 5 days of loan disbursment

 dillip4 on Mar 22, 2014
Hi, I took a housing loan from DHFL and my loan was disbursed without a confirmation on 28/02/2014 and I had my registration on 05/03/2014, so I was forced to agree upon the disbursal date. The point here is I had to pay my first EMI on 10/03/2014, that is hardly just 10 days from my loan disbursal and 5 days from the handover of cheque to the seller. I was informed about this only on 01/03/2014 (about the loan disbursed and the 1st EMI) and they plotted this to the end so that I couldn't have other option at all. Loan Amount: 30.81 lacs 1st EMI on 10/03/2014: 40K Loan Account no: JAY/HOUSIN/IN/013879 I...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Discrepancy In My Loan Account 00007181

 Sharma Rajesh on Mar 11, 2014
Dear Sir, I Am a customer of DFFL since 2010 and want to inform you that i am very unsatisfied with dhfl since loan taken. When i have take the loan you people have commit lots but all that's was dreams and today i am thinking that DHFL is the biggest cheater in Banking market. the following is my observation till date- 1-i have take loan with ROI 9.5% but today i am paying 12.85% that is highest in housing loan 2-ROI has increased with out any intimation, if this is RBI rules than required inform to customer. 3-Every month you people not clear ECS on time and my bank charged ESC return charge...
Complaint comments Read comments [1] Complaint category Loans

DHFL - Loan sanction, but not disbursed cheque

 BSUNDER GANETH on Feb 25, 2014
Evershine City, Vasai (East)
Dist: Thane – 401208

Kind Attn: Mr. Sunil Khatri – Sales Executive

Ref: Loan Application Number. 00916737

Dear Sir,

With reference to the above I have taken loan sanction letter on 26th December 2013 for Rs.15, 63, 601/-and after getting sanction letter I have made registration of agreement on 30th December 2013.

Please note that, I have submitting my original agreement with required documents on 20th Jan 2014 for disbursement...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Never go for loan in DHfl

 samsung quatro on Feb 25, 2014
Never go for loan in DHfl they only have big name and
banner their service is the worst always negative no
cooperation i applied for loan an than cancelled but my processing
fees is still not refund its almist two months they r trying to do fraud with me 5600 is not
a big amount so guys be careful before u apply in DHfl...
Complaint comments Read comments [3] Complaint category Banks

DHFL - for loan closure letter

 ashok neeraj on Feb 14, 2014
sir.mene dhfl branch indore se 5.75 lakh ka loan liya tha. ab mai pura loan amoun jama kr loan account band karana chahta hu. maine indore branch me application bhi diya hai per aaj tak mujhe loan closer latter nhi mila hai. 7 din ho chuke hai. plaese tatkal loan closer latter bheje taki me ammount jama kara saku. ashok neeraj laon code 7479 9926076638...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Processing fee.

 RUPESH D. SAWANT on Feb 13, 2014
Dear Sir,

Please give return my Processing fee Application No. 00900145. You will not given me loan and reject my loan application so why you are not give me my Processing fee which you have taken for sanctioning Housing Loan.

A waiting your reply.

Please do needful & oblige.

Thanking you,

Very truly yours,

Complaint comments Read comments [5] Complaint category Other

DHFL - demand is pending from 2 months

 anoopam Dwarka on Feb 8, 2014
hi i am suresh khurana from dwarka new delhi.a loan of 46.5 lacs is sanctioned from your end with loan no 00000296.i have sent u a demand of 5.50 lacs from my builder(Both hard copy n soft copy) thrice from jan jan till date. but concern department is not responding till Now.they are giving me a tree of refrences to other persons. Neha singh(9910960303) to Chaitanya Rathi(9711270456) To Vikram (9999909445) to Another Vikram sir Of Another process. Can u please tell me why i m paying 3 % of intrest if i have a sanctioned loan of 46.5 lacs. Suresh khurana 9654036307 01128082930...
Complaint comments Read comments [2] Complaint category Banks

DHFL - Request for refund my processing fees.

 manishk on Jan 20, 2014
Dear Sir, In reference to DHFL LOAN APPROVAL - Application No:00933141, this is to inform you that I'm really disappointed with the service you offer the customer who comes for loan. I don't feel like having any relationship with DHFL from now on. I have applied for home loan approximately on 10th of Dec 2013 along with my reason for the loan and gave me all document to Mr. Sunny (9654627450) referred by Mr. Sammir Manchanda (9810932845). I spent almost 30 days for getting all those documents requested by Mr. sammir. after a month Mr. sammir asked me that loan is sanction but it is...
Complaint comments Read comments [2] Complaint category Loans

DHFL - unauthorized charges

 K Dinesh on Dec 17, 2013
DHFL is charging unauthorized charges, I have asked for Foreclosure letter they are charging Foreclosure charges, Document Retrieval Charges & Preclosure Statement charges

And they maintain double standards for lending one standard and at the time of closure one standard, it’s seriously unfair. irrespective of date you wish to close they will charge you the interest they will charge you for the entire month and they will not reduce the current month EMI and they will charge Foreclosure charges for the current month EMI which is cleared 10 days before.

Complaint comments Read comments [3] Complaint category Loans

DHFL - hoam loan

 AnuragArya on Dec 16, 2013
WHOM SO EVER IT MAY CONCERN Dear sir, I am submitting this written application requesting a refund of the loan processing fee of (amount-5618.00) and all the documents submitted to your financial company, as per the telephonic conversation we had today Monday 16th December 2013. I have already give this information about the plot size of 33 yards as there is no map available to your employee Ritesh Gautam at DHFL at the beginning while the submission of the documents for the home loan application, but i was given this reassurance from him after talking to his seniors that it will approved...
Complaint comments Read comments [2] Complaint category Loans

DHFL - complaint

 ashasairam on Dec 7, 2013
Hyderabad customer service is very bad no proper response is given talk to customers in very rude manner.request higher authority's to look in to this matter. if managers only behave like these what will lower staff learn.i did mistake by taking loan Thanks, Asha...
Complaint comments Read comments [2] Complaint category Real Estate

DHFL - harassment to get an approval

 yogesh1973 on Nov 29, 2013
I, Yogesh Mistry having applied for LOAN AGAINST PROPERTY(MORTGAGE LOAN), Bandra Station Br. 70days back and not received Sanction Letter yet and they(DHFL) deposited my cheque of Rs.29000/- as a Processing Fee without intimation and which is bounced.However I issued a DD of the same as soon as I received a message from my Bank about dishonour the cheque. I am astonished by DHFL such a supreme organisation having trouble due to some reasons, I request you to look into my matter at your earliest. Regards, Yogesh Madhukar Mistry 9870 945 178...
Complaint comments Read comments [2] Complaint category Loans

DHFL Bangalore / Dr Rajakumar Road - Without processing loan they took processing fee .

 vkm on Nov 26, 2013
I applied for land loan on 2011 . They took Doc and processing Fee.
After Some time they told you Document is not proper so you have to deposite 2 LAC INR that means i applied for 5Lac Now they told me that you apply for 7 Lac and deposite 2 LAC on there Bank.
Finally i tiold no need - get my processing fee - they given less than 50% what they took from me.

Please look closing they may be doing Illegal business.
I recommend - these people must punished ....
Complaint comments Read comments [3] Complaint category Loans

DHFL - Regarding Missing Sale Deed for LOAN Code 00020195

 AAKAUSH on Nov 4, 2013
Sir, My self Anupam Kaushal, I have taken loan from your bank to purchase a plot in Murbad. My customer code is 00971902 & loan code is 00020195. I have closed my loan on 07/09/2013. My receipt No. is 00018892. I called by bank (DHFL) to collect the original document of property on 11/10/2013. Bank handover me the following documents. 1. Agreement for Sale 2. Index II for agreement document 3. NOC for Mortgage from the builder/developer. 4. Receipt of payment of stamp duty 5. Receipt of payment Made to Builder 6. Registration Receipt Please see attached document. I did not...
Complaint comments Read comments [2] Complaint category Real Estate


 Samaresh Das on Oct 4, 2013
TO Mr. Kapil Wadhawan Chairman & Managing Director Dewan Housing Finance Corporation Ltd. 6th Floor, HDIL Towers Anant Kanekar Road, Bandra(E), Station Road, Mumbai – 400051 Fax 022 26583344 Dear sir I am a trader of marble. I am carrying my business for last 8 years doing retail trading in marble. I have a cash credit account with state bank of India for last 7 years of Rupees 14, 70, 000/- against my property estimated approximate valuation of Rupees 70, 00, 000/- . I wanted to shift my cash credit loan to EMI based loan. Representative from your company approached me and I...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Not getting Original Paper

 MM HUSSAIN on Sep 25, 2013
Dear Sir, This is to inform you that I wanted to pre close my existing home loan from DHFL Mysore Branch. Regarding this I have already discussed with Mr Kulkarni, he promised me that my original paper will be given back to me within eight days. Till date he is unable to answer because he has no knowledge about the same. His senior Mr. Ramchandran too does not have any information. They are just telling me that my house paper will be dispatch on Monday. Condition is such that, I have already sold the house and taken a token advance of Rs. 500000/-I have to hand over the papers to the purchaser...
Complaint comments Read comments [3] Complaint category Business & Finances

DHFL - Hike in EMI without my consent

 Sunilsammangi on Jul 18, 2013
I am a customer for DHFL holding a loan for a plot and I was paying 16,000 EMI until last month. Today I got a call from DHFL saying the check was bounced due to insufficient funds though, I have sufficient funds in my bank accounts. When I went there to enquire I have to hear a BIG shock. They have raised the EMI from 16,000 to 22,000 without my consent or via proper communication.
I have asked for explanation and they are so rude and trying to force to pay the new amount. I don’t know how to react. Someone please suggest!!!...
Complaint comments Read comments [1] Complaint category Loans

DHFL Bhubaneswar Branch / Odisha - Non refund of processing fee since 1 year

 jagabandhu tripathy on May 6, 2013
To Date: 06.05.2013.
The Branch Maneger,

Sub. : Return of Processing Fees.
Ref. : My earlier letters dated : 11.06.2012, 02.03.2013.
I Sri Somanath Mishra have applied for a housing loan against property mortgage. My loan was not approved / cancelled by your office since one year.
Hence I request you to kindly return the Processing fee of Rs. 5618/- which I have deposited. My S.B. A/c. No. 10533403851, State bank of India, Khetrajpur branch,...
Complaint comments Read comments


 mahabir091 on Apr 25, 2013
dear sir,
I mahabir here
i have taken a home loan from the DHFL is variable rate of
interest type of loan, rate of interest is as per the market, now what
is happening that they are offering a new home loan@ rate of 10.75%
but for my old loan they are charging @ rate of 11.5%. i m sending
email to the bank, they r not replying. i talked on phone ,they saying
this is the rule of the bank. plz can u advice me what legal action i
can take against the bank.
best regards

my home address: 248/A Hardeo...
Complaint comments Read comments [5]

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Recently Discussed
1 days ago
I want to know my paper is safe on not?
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