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DHFL Customer Care

Dewan Housing Finance Corporation Ltd

HDIL Tower, 6th Floor, Anant Kanekar Marg, Station Road, Near Railway Station, Near Bandra Court, Bandra East
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:1800 22 3435
 +91 22 2647 0338
 +91 22 2647 0339
 +91 22 2887 5118
Regional Offices:

Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066
 
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DHFL Complaints & Reviews

DHFL - Eng.Id-BRSC1193940 and given cheque no.028580 amount 2808/‏

User
 c77shekhar on May 26, 2015
Dear Sir/Madam, I have applied for home loan against eng.Id-BRSC1193940 and given cheque no.028580 amount 2808/- to Mr.Ajay Sharma(Sales Executive DHFL Bhopal) but my loan not sanctioned. I have given request for my return that amount ON 18th march 2015. But till date after several followup from Mr.Ajay my amount not returned so kindly confirm when i received return amount cheque....
Complaint comments Read comments Complaint category Loans

DHFL - cheeted for top up and rate of interest

User
 lakshmi ramkumar on May 21, 2015
Home Loan No. 185, name is R.Ramkumar, Branch : Hosur DHFL, we have the home loan in Hosur DHFL BANK Branch, last one year on ward we are asking for to decrease the Rate of Interest, Because our Home Loan Rate of Interest is Float, Last month only they r revised 12.5% to 10.25%, How much money we have lost, they given offer for Home Loan top up, we sent mail for possibility for top up loan 10.25%, your bank persons said its possible, we confirmed so many time to Mr.Venkatesh through by phone, after he confirmed only we applied, they told to pay the amount immediately, sure can get the Loan, after...
Complaint comments Read comments Complaint category Home & Garden

DHFL - Poor Customer Service

User
 nageshajab on May 21, 2015
First of all there rate of interest is highest across all other banks. Second there employees who is supposed to collect documents & provide smooth loan processare pathetic. I have went through several trauma while taking loan from DHFL. I have sent several emails to their customer service email "response@dhfl.com" they not even reply to me a single time. Not even an auto reply. But I had no other option because my flat was outside pune & no other bank was providing loan there. Only take loan from this bank if no other bank is providing you loan....
Complaint comments Read comments Complaint category Banks

DHFL - statement account

User
 ranjitbuttar on May 13, 2015
dear sir, madam my loan code is I am one of existing customer in your branch sco-62 madya marg sec-26 chandigarh account no. 00003927.In my dhfl portal earlier download accounts statement fecility is not available. it is indicates that dhfl is doing some hidden job to collect extra amount from the loan. you should know customer requirement is important. what happened now and you removed. kindly we requesting pls provide this facilities asap....
Complaint comments Read comments Complaint category Loans

DHFL - Complaint for refund of Processing Fees against Loan Application no. 01098313 & 01098267

User
 Abhijit1980 on Apr 23, 2015
I have mailed & Complaint with DHFL complaint email id, my service request no. DH/SR/HO/APR15/722. But till date I have not received any feedback from their end. This is a very serious matter & I hope you will give some positive feedback.Since I have not received any positive response till date. Actually I have a Home loan from Axis Bank Ltd, Siliguri Branch amounting Rs. 931000 /-. I wanted to get a top-up loan of 1.30 lacs more. On the request of Branch Manager Mr. Vikash Sharma (previously known from Axis bank ), I have provided the required documents along with the processing...
Complaint comments Read comments Complaint category Loans

DHFL - Complaint for refund of Processing Fees against Loan Application no. 01098313 & 01098267

User
 Abhijit1980 on Apr 22, 2015
My Complaint has acknowledged with DHFL with Service Request no - DH/SR/HO/APR15/722. But till date I have not received any feedback from their end. This is a very serious matter & I hope you will give some positive feedback.Since I have not received any positive response till date. Actually I have a Home loan from Axis Bank Ltd, Siliguri Branch amounting Rs. 931000 /-. I wanted to get a top-up loan of 1.30 lacs more. On the request of Branch Manager Mr. Vikash Sharma (previously known from Axis bank ), I have provided the required documents along with the processing amount Rs....
Complaint comments Read comments Complaint category Loans

DHFL - Cheque disbursement

User
 ashokmanikpuri on Apr 21, 2015
We have submitted a case MRS. Sapna Rai from bilaspur chhattisagrh for home loan its going to 3 month still dhfl home loan not disbursing the cheque there is a employee in raipur who are in leave some time busy in meeting and they only do the cheque disbursement of cheque if they are too busy and many whole and sole why you don't appoint another person who can done there job. its very poor service ever we get. its our mistake when we given our project master file for loans. and your employee Mr. Anup who are taking care in raipur not supporting to us if they are in out of office or leave he should...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Clouser of Home Loan account

User
 shashank.anuj on Apr 21, 2015
Sir, I, Popat Kishan Moleshri having a home loan no. (code) 00000123, Customer code:00989387 & file no.00000207 at DHFL, Nallasopra branch, Thane, Maharashtra. I have submitted remaining amount against cheque on dt.24.03.2015 for clouser of my a/c& DHFL executive have provided clouser certificate on 20/04/2015 & they told us that original document will be provide appx 10 days. I am regulary visiting DHFL office from 06/04/2015 & every time they told us that document will be provided within 10 days but today 21/04/2015, they have not provided till date & I have visited...
Complaint comments Read comments Complaint category Loans

DHFL - rate of Interest charged very high compared to other banks in current scenario, 0% customer care from DHFL main office bandra where loan is taken,

User
 pankaj jadhav on Apr 20, 2015
Dear Sir, I had taken this Home loan from DHFL bank in 2009, Loan code :- 7596 from Mumbai Bandra branch, i had registered with Login ID & password on their web portal till march 2014 on their login ID every report was shown like outstanding balance, prepayment scheduled, provisional certificates, IT certificates etc, but since march end till date they are not showing any of these reports online, i am not also getting loan closure balance statement i had visited their office many times for account statement but they are saying send request to response@dhfl.com they will send you account...
Complaint comments Read comments [2] Complaint category Banks

DHFL - Dhfl Charged higher interest rate on home loan

User
 Deebendu Kumar on Apr 17, 2015
As per your website and RBI guidelines the interest rates should be reduced, Why you guys are still charging me 13% on my home loan. I have been writing to your hyderabad team for quite a long time but there is no response. Can anyone from your team get back to me with an explanation. Mobile+ 919872177944 Email: deebendu.kumar@hotmail.com...
Complaint comments Read comments [2] Complaint category Loans

DHFL - CLOSING LETTER REQUIRED FOR loan CODE-00009751

User
 rajivjangid on Apr 13, 2015
DEAR SIR, PLEASE SEND ME MY CLOSING LETTER TO CLOSE MY LOAN URGENTLY, YOU CAN CONTACT ME AT MY MOBILE NO-9819327576. MY LOAN CODE IS-00009751.I HAD ALSO SENT MAIL FROM EMAIL I.D rajivjangid@gmail.com to response@dhfl.com. REQUEST YOU TO INFORM MY OUTSTANDING STATEMENT AT THE EARLIEST. REGARDS, NARESH AGARWAL...
Complaint comments Read comments [2] Complaint category Banks

DHFL - Fund Not Received

User
 Asha Shivkar on Apr 9, 2015
Dear Sir/madam, I am Asha Rahul Shivkar, I had applied for Mortgage Loan in month Of September/octomber 2014 and I had received massage on 29/11/2014 & 13/12/2014 for inquiry ID is IDBRSC 1051279 & IDBRSC 1073710 that I will not be able to get Loan and they will return my 5000/- processing fees in 1 Months time. But still i have not received the same. Mr. prasad gangan told me you contact with DHFL directly. This type nonsense, meaning less suggestion we are suffered This is your service ? & why should give promises to customer Kindly look in to the matter and return...
Complaint comments Read comments [4] Complaint category Loans

DHFL - Not getting full Interest on F.D & Not getting reply after 5 time reminder

User
 yKaushikcpatel on Apr 8, 2015
Dear Sir, I have kept a deposit in your company dated :- 28-12-2013 in the name of Kaushik C. Patel for Rs. 40, 000/- @ 10.37% For 14 months only. The F.D.R No. is 00015230. I have received interest Rs. 4599/- only. Actual interest of this F.D.R is 4839/- Rs. So I have received less interest amount. 240/- Rs. balance due as interest for me. So, I request you that please send me different balance amount as soon as possible. From :- K.C Patel (M) :- 9727727070...
Complaint comments Read comments [2] Complaint category Business & Finances

DHFL - Not Received Welcome kit and signed document over a month

User
 Suresh B Raut on Apr 4, 2015
Dear HDFL I have not received my welcome kit and copy of signed document till the data . request you to look into this. and update me on my email id loan application no. 01096894 Name : Suresh Baban Raut EMail id : suresh.raut@angelbroking.com Contact No. 9769976165...
Complaint comments Read comments [2] Complaint category Loans

DHFL - Cheque not accepting to clear my Site loan --00005836

User
 venkatesh.shanmuka on Mar 30, 2015
Dear Sir I have requested your branch concern to clear my Site loan which bare loan account number -00005836 by giving cheque with worth of 4.3lakhs, but they are not accepting the cheque by telling reason year end activity etc, so they have suggested to come on 02.04.15 to clear the formalities, from my side I have requesting you to make avoid EMI which falls in April month-2015, pls do me favour with your kindly support to avoid above regards. Waiting for your immediate response. Bank detail: DHFL Finance Mysore branch –Karnataka. Regards Venkatesh.s...
Complaint comments Read comments [3] Complaint category Banks

DHFL - Misrepresentation for Policy #000321533

User
 Chirag Dave on Mar 27, 2015
Hi DHFL Premerica, I have already raised complain few months ago and this is my third complain to cancel my policy and refund Surrender Value of Policy as per Section 45 or the Insurance Act, 1938. I have attached screenshot from my Phone (Message communication btw me & Chirag Joshi - http://cl.ly/image/3x0o1q2o440V) to show that they were trying to force me to pay cheque amount while i given them cheques for Loan purpose and one of it cheque was used for Life Insurance. Please cross check with Insurance purchase date & my communication with Chirag Joshi dated) Over Phone they say that...
Complaint comments Read comments Complaint category Insurance

DHFL - Waiver regarding bounced cheque

User
 Abhinai on Mar 27, 2015
Dear Sir, My Loan number is DEL/035275.I had change my bank account for EMI deduction and informed the DHFL in written by visiting DHFL office gurgaon. I had also submitted few signed cheque for DHFL purpose. I was told that cheque from previous bank account that I submitted at the time to loan sanctioned would be discarded.This was the best I could do to inform DHFL about changing of my bank account.Even after this Mr. Mayur tondon used my previous cheque to withdraw some amount which got bounced. When He informed me, I courier the new cheque of required amount and he promised that...
Complaint comments Read comments [1] Complaint category Loans

DHFL - No Principal Deduction despite paying EMIs for 2 Years and Loan is still running over PEMI

User
 Lakhvinder111 on Mar 27, 2015
I am Lakhvinder Singh. I availed a Plot Loan from DHFL in May, 2013. The sanctioned Loan amount was Rs. 1308673/-. However i asked them to offer Rs. 12, 25, 000/- only. I submitted an application as well to them with this respect. So my EMIs shall be calculated as per this amount only. But they have not started the EMIs yet and i have been paying PEMIs for last 2 years without any default. Upon contacting branch about this issue, they have confirmed that Some Lein Mark Document is pending. But i was never asked to submit this document. No one even bothered to inform me that i need to submit this...
Complaint comments Read comments [1] Complaint category Loans

Dewan Housing Finance Corporation Ltd - Deduction of EMI on HOme loan not disbursed

User
 Jayant Kumar Mishra on Mar 21, 2015
Sir, I had applied for home loan from DHFL in the month of Dec 14. On 17 Dec 14 they agreed in principal for loan sanction subject to docs verification and other conditions but the loan was not disbursed till 13 Jan 15 to me and suddenly after taking some required docs (on 19 Jan 15) the loan was disbursed on paper on 14 Jan 15. An EMI was deducted on 16 Jan 15 but presently the said EMI is not reflected in the loan statement. Queried on phone and on email on several occasions to various staff of Kolkata branch and customer care grievance cell also but all went in vain. Finally contacted branch...
Complaint comments Read comments Complaint category Loans

DHFL - Unfair conditions imposed while taking home loan

User
 Rishi888 on Mar 14, 2015
Sir/Mam, My name is Rishi Narang. I am the applicant of home loan in DHFL. My Application No. is 01100699. in Noida, Sector-1 Branch. I received my approval message on 27-Feb-2015 that my loan has been approved for Rs. 17, 26, 166/-. Next day Agent brought sanction letter which shows Rs. 1, 26, 166/- as an insurance amount. Before this nobody from DHFL mentioned about this term and when we asked to waive it off, they said that they have given us home loan on this only condition that we have to pay for insurance. How can a Finance company approve home loan on an insurance for just Rs. 1, 26,...
Complaint comments Read comments [1] Complaint category Loans

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